Account Manager, TransPerfect

• The role requires a commercially-driven professional capable of engaging C-Level stakeholders in conversations around global growth, workflow modernization, and scalable content and technology solutions
• Minimum Bachelor’s Degree or its equivalent
• Native level of Italian
• Superior written and spoken communication skills in English
• Excellent problem solving and analytical skills
• Ability to build, develop, and maintain long-term professional relationships
• Results-oriented and comfortable working in target-driven environments
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to prioritize effectively and manage multiple initiatives in a fast-paced, multicultural environment

Desirable

• The Account Manager will be fully focused on driving new business development, identifying and securing enterprise-level clients principally across the Retail sector in the Italian market and pitching our translation and localization services as well GlobalLink technology and AI solutions
• Initially the successful candidate will manage prospection and cold outreach for lead generation to create opportunities with prospective clients
• In time, they will then be involved in taking on more responsibility, leading discovery meetings, demo calls, and eventually, closing and contract execution
• Identify and engage global enterprise prospects, generate new business opportunities through proactive prospecting, industry networking, digital outreach, and participation in trade events
• Adopt a consultative sales approach from qualification through negotiation and contract execution
• Develop an understanding of client business models and identify and pitch international growth strategies
• Position TransPerfect’s AI-enabled content, technology, and global solutions within broader digital transformation and operational initiatives
• Serve as a strategic partner for clients, aligning solutions with client needs
• Collaborate with Sales Leadership to define pricing strategies, participate in contractual discussions for complex, multi-service enterprise agreements, and conduct revenue forecasting with Accounting teams
• Collaborate with Production and Technology teams to support smooth implementations and contribute to client satisfaction
• Ensure a smooth onboarding process for new accounts, ensuring the account is set up for success with our Client Services team
• Monitor account performance and proactively identify and drive expansion opportunities through cross-sell and up-selling activities