Staff Software Engineer, Twilio
CA$160.3-200.4k
Cloud communications software
Open for applications
Cloud communications software
1001+ employees
Open for applications
CA$160.3-200.4k
1001+ employees
Company mission
To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.
Role
Who you are
- Bachelor's degree in Computer Science, Engineering, or a related field
- 8+ years of experience in data engineering, software development, or a related field, with at least 3 years in a technical leadership role
- Experience with full-stack development building web apps, using modern programming languages such as JavaScript, Typescript or React
- Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems
- Strong understanding of data modeling, data warehousing, and ETL processes, with experience designing and optimizing data pipelines
- Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams
- Strong leadership skills, with a track record of mentoring and developing high-performing engineering teams
- Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines
Desirable
- Experience developing production-quality LLM applications and using modern agent frameworks such as Langchain, Langgraph, Llamaindex, LangSmith, LangFuse, CrewAI, and/or others is a plus
- Expertise in big data technologies such as Hadoop, Spark, Kafka, and cloud-based data services (AWS/GCP/Azure)
What the job involves
- We are looking for Full-Stack Engineers who view AI as a fundamental shift in the software development lifecycle of engineering products and the delivery of beautiful, engaging user experiences. This is an opportunity to deliver innovative software products and solutions across every business function in the company such as Sales, Marketing, GTM, HR, Finance and Legal
- Joining this team means building production grade, full-stack AI applications. You won’t just be wrapping APIs; you will be engineering the entire lifecycle of agentic applications
- As a Staff Software Engineer within Enterprise AI, you are the technical heartbeat of our products. Your role is to bridge the gap between bleeding-edge AI research and robust, full-stack production systems
- Co-lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance
- Drive the development of sophisticated, stateful web applications. You will oversee the integration of complex React-based front-ends with backend modular services, ensuring a seamless UI experience
- Serve as developer leader in distributed systems, data technologies, with strong software engineering skills
- Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices
- Mentor and elevate a team of high-performing engineers. You don’t just write great code; you foster a culture of technical excellence, helping senior and mid-level engineers level up through deep-dive code reviews and architectural workshops
- Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions
- Continuously adapt to the evolving JavaScript ecosystem to maximize engineering efficiency
- Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards
Our take
Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.
From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.
Although aggressive expansion and lack of maturity in some of its products in the past impacted the company's efficiency, a 2023 restructuring addressed these problems and allowed it to remain competitive. The company has since focussed on profitability, streamlining decision making and R&D to put itself in good stead for future success.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2015
$130m
SERIES E
Jun 2013
$70m
SERIES D
Total funding: $250.7m
Company benefits
- Generous annual time off in all countries
- Comprehensive health programs
- Programs to help our employees plan for their retirement needs
- Generous maternity, paternity, and adoption leaves, as well as family medical care leave
- Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
- Variety of snacks, drinks, and catered meals in each of our locations
- Work from home opportunities
Company HQ
Financial District, San Francisco, CA
Leadership
Khozema Shipchandler
(CEO)Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.
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