Director of Product Design, Braze

• 5 years of design management experience
• Strong communication, collaboration, organization, and leadership skills, particularly the ability to work with cross-functional stakeholders and balance multiple projects and priorities at once
• Penchant for understanding complex problems and products; unafraid to discuss technical feasibility and long term technology planning
• Clear, concise, and cogent communicator
• Systems thinker
• Organized and thorough; habitually documents and double-checks work
• Comfortable with ambiguity, and learning through experimentation
• Experience spearheading user research and/or working closely with UX researchers

Desirable

• We are seeking a Product Design Leader to join our team, leading critical areas of the product that are essential for the company's continued growth
• Managing, mentoring and inspiring teams of product designers, uplifting the quality of their research and design work
• Contributing to the teams’ vision and product plan, while working with the Directors of Product Management and Engineering to establish long-term product strategies and process improvements
• Identifying and operationalizing overlapping efforts across product teams to ensure consistency for Braze customers
• Regularly and closely collaborating with Product Management, Engineering and Research disciplines within, and across, departments
• Collaborating with User Research partners to identify areas of research, develop a research plan, and act on research findings
• Recruiting, interviewing and hiring candidates for your team and across the design org
• Ensuring operational efficiency and accountability for design within this team
• Serving as an ambassador for design, and the multiple teams working on Orchestration
• Helping to scale our design org, design and research operations, and the long-term health of our product design system, Beacon