IT Support Technician, Deel

EMEA

Salary not provided

+ Stock grant opportunities, dependent on your role, employment status and location

Bash

Windows

Okta

Powershell

Zendesk

JIRA

Zapier

Slack

Zoom

Google Workspace

Junior and Mid level

Remote from Spain

Global payroll for employees and contractors

Be an early applicant

Global payroll for employees and contractors

1001+ employees

FintechB2BHRInternal toolsPaymentsSaaS

Be an early applicant

Salary not provided

+ Stock grant opportunities, dependent on your role, employment status and location

Bash

Windows

Okta

Powershell

Zendesk

JIRA

Zapier

Slack

Zoom

Google Workspace

Junior and Mid level

Remote from Spain

1001+ employees

FintechB2BHRInternal toolsPaymentsSaaS

Company mission

To make a change for people everywhere by empowering companies to eliminate hiring borders—so anyone, anywhere in the world, can access new opportunities.

Job

Company

Role

Who you are

Strong verbal and written communication skills
IT experience in a fast paced environment
Strong technical skills to analyze, troubleshoot, and support Operating Systems, MDM Softwares, and other cloud based software
Basic understanding of scripting languages: GAM, PowerShell, and Bash
Driving the priority and time management of efforts to support/resolve assigned activities and communicate results/findings to users/management as necessary
Thorough understanding of interdepartmental relations

Desirable

Bachelor of Science in Computer Science or a related field or equivalent experience
Or Three or more years of work experience as an IAM Analyst/Technician, IT Support, or related position
2+ years of experience building and managing Okta Workflows to optimize back-office IT processes for large-scale organizations (1,000+ users)
Strong proven experience creating automation flows with platforms such as Zapier, Workato, N8N, or equivalent on monthly basis
Any IT Support, IT Administration, or specific software certification is a plus
Proven experience in administering applications like Okta, Slack, Jira, Google Workspace
A deep understanding and familiarity with:
Role Based Access Control, Directory Services, Privileged Access Management, Directory Extensions, Single Sign-On, Password Vaults, Multi-Factor Authentication (MFA)
MDM softwares such as Jamf, Kandji, Intune, Airwatch or similar

What the job involves

Overall Identity and Access Management responsibilities of software stack
Provision, deprovision, license assignment, group assignment, secure and general access administration according to Onboarding/Offboarding requirements
Some manual processes and some through tools such as Okta, Lumos, or similar
Handle IT/IAM Support Tickets on a daily basis to troubleshoot, provision access and to manage and administer applications like Google Workspace domains, Slack, Microsoft, Okta, Zendesk, Zoom, Lumos, etc
Availability to work from Saturday to Wednesday
Weekly technical support for new hire cohorts
General management of devices with Operating Systems of both Windows & Microsoft
Provide technical support on company wide webinars and meetings
To create documentation for any new process that is introduced. Update internal onboarding/off-boarding information from time to time according to company’s requirements
Ability to handle at least 40+ support tickets on a daily basis

Our take

Remote work is growing exponentially, but global onboarding and payments haven't caught up. Deel is a payroll platform for remote teams that connects localized compliance and payments in one system of record, and automates everything.

Deel's goal is to offer every company that hires remote talents a one-stop-shop that makes onboarding, global compliance, and payments easy. The company's growth curve is one for the books, as it has been able to grow its customer base and team at an impressive rate. Its valuation follows suit, and now boasts being one of few businesses to hit $10+ billion just a year after hitting unicorn status.

With remote working here to stay, Deel has proven it got in at the right time, being well placed to capitalize on the trend of globally distributed teams. With such impressive backing, the company should be able to keep its success up as it moves into the future, bolstered by the release of new products and integrations that amplify the impact of its offering.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

277% employee growth in 12 months

Glassdoor (4.6)

Trustpilot (4.7)

Company

Funding (last 2 of 8 rounds)

Oct 2025

$300m

SERIES E

May 2022

$50m

LATE VC

Total funding: $979.8m

Company HQ

Mid-Market, San Francisco, CA

Leadership

Alex Bouaziz

(Co-Founder & CEO)

Previously a Researcher in Environmental Engineering at Imperial College London. Co-Founder and former CEO of Lifeslice.

Shuo Wang

(Co-Founder & CRO)

Previously a Researcher at MIT Newman Lab. Co-Founder and former CTO of Aeris Cleantec.

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