Strategy and Operations Manager, Curri

• Data-driven and analytically strong, with ability to autonomously pull and organize data using SQL and Google Sheets
• Strong strategic thinking and communication skills; able to distill qualitative and quantitative data into insights for stakeholders at all levels
• Demonstrated executional excellence with a track record of translating strategy into measurable, scalable pilots and experiments
• Entrepreneurial mindset—comfortable with ambiguity, resourceful in creating solutions, and relentless in driving progress

Desirable

• Curri is seeking a Strategy & Operations Manager, Driver Engagement to champion our nationwide driver network by designing and executing strategies that significantly improve driver satisfaction, engagement, and retention
• In this role, you will serve as the dedicated advocate for all driver partners—gig workers, owner-operators, and professional fleets—ensuring their needs are understood, elevated, and addressed across Curri
• You will shape the foundational systems, programs, and cross-functional alignment that define what world-class driver engagement looks like at Curri
• Build scalable systems for ongoing driver feedback (surveys, NPS, roundtables, interviews)
• Analyze quantitative and qualitative driver data to identify key pain points, opportunities, and priorities
• Lead pilot experiments (0 → 1) with clear hypotheses, metrics, and evaluation criteria; scale successful initiatives across the marketplace
• Partner with Ops, Product, and Support to influence and drive company-wide improvements to the driver experience
• Consistently report to leadership on driver engagement trends, risks, and opportunities