Staff Data Scientist, ServiceNow

Generative AI and Natural Language Processing

$143.4-250.8k

Plus equity when applicable and variable/incentive compensation. Applicable to California candidates, outside of the Bay Area, only

SQL

Python

Java

NumPy

Pandas

Scikit-Learn

Git

Unix

Senior level

San Francisco Bay Area

Remote from US

Cloud-based digital workflows for enterprises

Job no longer available

Cloud-based digital workflows for enterprises

1001+ employees

B2BEnterpriseInternal toolsProductivitySaaSCloud Computing

Job no longer available

$143.4-250.8k

Plus equity when applicable and variable/incentive compensation. Applicable to California candidates, outside of the Bay Area, only

SQL

Python

Java

NumPy

Pandas

Scikit-Learn

Git

Unix

Senior level

San Francisco Bay Area

Remote from US

1001+ employees

B2BEnterpriseInternal toolsProductivitySaaSCloud Computing

Company mission

To transform IT to revolutionise the enterprise.

Job

Company

Role

Who you are

6+ years’ experience in a commercial setting
Demonstrated ability to deploy machine learning solutions
Proven track record solving industrial problems with data
Experience evaluating and developing new machine learning algorithms
Providing technical leadership to data science teams
Strong background in statistics, probability, and machine learning
Excellent written and oral communication skills
Ability to explain models in simple terms to a broader audience
Solid software development skills and understanding of computer science fundamentals
Strong proficiency with Python scientific stack (scikit-learn, pandas, numpy, …)
Proficient in Java, SQL, source code control systems (git), and basic UNIX utilities
Strong educational background (M.S.) in a quantitative discipline (Ph.D. preferred)

Desirable

Experience with neural network-based NLP technologies (Transformers, BERT, etc.) desired

What the job involves

Bring intelligence to customer workflows by leveraging their individual data
Co-pilot the expansion of machine learning into new products with our product management, internal operations teams and development teams
Collaborate day-to-day with an energetic team of like-minded data scientists, developers, product managers and quality engineers
Master new functional areas and take ownership of customer-critical features
Mentor and help grow the data science team

Our take

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.

Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.

The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.

The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

16% employee growth in 12 months

Glassdoor (4.3)

Trustpilot (2)

Company

Funding (last 2 of 6 rounds)

Mar 2012

$11m

GROWTH EQUITY VC

Feb 2012

$17.9m

GROWTH EQUITY VC

Total funding: $83.8m

Company benefits

Commuter benefits
Annual learning stipends
Work from home opportunities
Generous family leave
Matched donations
Flexible PTO
401(k) matching
Paid volunteer time

Company HQ

Santa Clara, CA

Leadership

Fred Luddy

(Founder & Chairman Of The Board)

Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.

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