US People Operations Generalist, HeliosX
$70-78k
1+ day a week in office (Delray Beach, FL)
Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK
Job no longer available
Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK
201-500 employees
Job no longer available
$70-78k
1+ day a week in office (Delray Beach, FL)
201-500 employees
Company mission
Creating a more confident world, where everyone can take control of their health to lead happier and healthier lives.
Role
Who you are
- We’re looking for a US People Operations Generalist who is passionate about creating exceptional employee experiences, thrives in a fast-paced environment, and enjoys leading by example
- You have a minimum 3+ years of experience in HR administration or people operations/coordination roles
- Desirably, you have education to a degree level in a business/HR relevant subject
- You show proven experience organizing events in multiple diaries (we use Google calendar and the Google Suite)
- You have experience in working within Tech a startup as an advantage
- Outstanding organizational and time management skills, with a keen eye for detail
- Strong interpersonal skills and a deep ability to understand what motivates others
- Excellent written and verbal communications skills
- Strong ability to prioritize actions and tasks
- Willingness to do whatever it takes to get the job done, no matter how big or small
- Ability to write and communicate verbally in a compelling manner
What the job involves
- You will support HeliosX in all generalist HR administrative activities, ensuring the smooth delivery and coordination of our people processes
- Coordinate day-to-day operations including; benefits, absences, and terminations
- Ensure all employee data is up to date and conduct frequent audits of HR activities to ensure compliance with local legislation
- Prepare and manage all new starter information/documents in accordance with local compliance and legislation
- Coordinate our on-boarding and off-boarding processes, working closely with managers across the business to ensure a great and consistent experience for our people
- Create relevant profiles on our people systems (Bamboo accounts, Lattice setup and supporting probation processes)
- Ensure the smooth running of workplace operations, (office and remote), e.g. health & safety, security, maintenance, etc) leveraging external suppliers as required
- Coordinate with our wider People team and outside counsel when and if required on immigration and visa applications
- Act as the first point of contact for day-to-day workplace support
- Draft and coordinate all supporting HR documentation around employee changes, i.e. probation, promotion, and disciplinaries
- Support the wider People team in note-taking employee relations meetings/issues when required
- Support on the quarterly engagement survey process to ensure we are collecting up to date feedback from our employees on their experience
- Be the point of contact for office ops related queries and requests
- Support with US team equipment audits, inventory and return upon leaving
- Assist with US Compliance: I9 audits, EEOC-1 form submissions
- PTO enhancement and accrual change exercise
- PTO/ leave management (possibly)
- Assistance with employment verification of new starters (E-Verify), references and background checks
- Payroll support (calculations for paid holiday submissions etc.)
- Assistance with facilitating departmental team-building events and engagement activities
- Scheduling and tracking of employee participation in training programs, and mandatory compliance areas
Our take
Generally speaking, the healthcare sector is slow to adopt new technologies. HeliosX bucks the trend, having been founded in 2013 to provide quicker, convenient access to medications through the use of cutting-edge tech.
HeliosX aims to improve the quality, accessibility and affordability of healthcare across the UK, US and Europe. With millions of customers worldwide, it operates across the medical, dermatology, and nutritional supplement sectors through its top-selling brands and products - Dermatica (personalised skincare brand), MedExpress (telepharmacy), Levity (prescription weight loss), ZipHealth (online medical consultations & pharmacy) and their men's health brand, RocketRx.
HeliosX has seen its global revenue rocket from £60m to £180m between 2023 and 2024. This growth is impressive for a company that's had no external funding, and it aims to accelerate its expansion in 2025 by moving into new territories.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Team energy
"Empathic and energetic team is what makes you feel good when you go to work Monday morning. Imagine how important it is if you work remotely! And I..."
Company benefits
- Monthly Socials
- Health Insurance
- Gym discount
- Flexible working
- £1,000 Annual Learning and Development budget
- Audible Subscription
- Pension Contribution
- 25 days holiday + UK Bank holidays
- Free HeliosX Products
Company values
- Build Team Excellence
- Putting Customers First
- Today Not Tomorrow
- Thinking Differently
- Act Like an Owner
- Keep it Simple
- Do More With Less
- Communicate Candidly
Company HQ
London, UK
Leadership
Dwayne D'Souza
(Founder & Chairman of the Board)After graduating from the University of Cambridge and gaining experience as a Software Engineer and later in Algorithmic Trading, Dwayne founded HeliosX in 2013.
Stuart Peak
(CEO)Salary benchmarks
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