Senior Technical Program Manager, Amazon
Amazon Music Machine Learning/Personalization
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- A practical background in software engineering or machine learning is essential as you will be influencing technical product strategies
- Experience working directly with engineering teams experience
- Experience of technical product or program management experience
- Experience of technical program management working directly with software engineering teams experience
- Experience developing and executing/delivering product and technical roadmaps
- Experience managing programs across cross functional teams, building sustainable processes and coordinating release schedules
Desirable
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
What the job involves
- The Music Machine Learning & Personalization team in Berlin is responsible for foundational ML/AI infrastructure in Amazon Music; providing ML artifacts that capture customer- and content insights; and key primitives for delivering a personalized customer experience, including ranking, experience optimization
- The team works closely with other teams in the US (e.g. Seattle, San Francisco), and has a very vibrant, diverse, international, and multi-cultural atmosphere - like Berlin!
- As part of a supportive and passionate team you will be driving cross-functional initiatives, working closely with our teams in Product, Engineering and Machine Learning
- You will create mechanisms to deliver impact and drive experimentation and delivery all the way to bringing new products out to improve the Amazon Music customer experience
- You will be the Technical Program Manager for a cross-functional team of Applied Scientists and (Machine Learning) Engineers, driving innovation in ML/AI platform capabilities that drive personalization across Amazon Music
- You will build technical roadmaps and coordinate across stakeholders in Amazon Music
- Build project plans by working backwards, set milestones, establish mechanisms, and bring the right people together to solve technical problems and ensure successful delivery
- Coordinate with leaders and stakeholders in multiple teams across Science, Tech, and Business/Product to drive data-driven decisions and alignment to achieve the program goals
- Dive deep into technical blockers, and work with cross-functional development teams to unblock delivery or find a path to resolution
- Create technical design documents, influence technical priorities, and apply project management best practices to increase the effectiveness and impact of your programs
- Identify blind spots, look around corners to identify improvement opportunities, and provide the technical glue between multiple teams/orgs and in areas that do not have clear lines of ownership
- Understand the architecture of the systems you work with (e.g., workflows, APIs, design limitations, and maintenance requirements)
- Communicate ideas effectively, both verbally and in writing, to all types of audiences including Directors and VPs. This includes writing emails, documents, and hotly debated topics for senior leaders
- Lead the resolution of contentious issues, drive escalations, identify and mitigate risks for project delivery, and ensure regular status reporting
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 200 more jobs at Amazon