Senior Revenue Operations Business Analyst, ZipRecruiter
$100-140k
More information about location
Online employment marketplace
Be an early applicant
Online employment marketplace
1001+ employees
Be an early applicant
$100-140k
More information about location
1001+ employees
Company mission
To help people find meaningful employment
Role
Who you are
- Bachelor’s degree + in related field
- 5+ years of Revenue or Sales Operations (or related discipline)
- 3+ years of Salesforce Platform experience, including hands-on configuration, Sales Cloud and Service Cloud, and Salesforce Reports & Dashboards (certifications required)
- Strong leadership skills with proven ability to facilitate cross-functionally at all levels of the organization (both business and technical-facing)
- Proven project management, organization, and communication skills with the ability to support productive matrixed teams and working relationships with internal stakeholders
- Strong knowledge of Scrum / Agile methodologies and experience using Jira or similar tools
- Demonstrated business process innovation and continuous improvement mindset
- Strong analytical and problem solving skills
What the job involves
- The Senior Business Analyst will play a key role in advancing the Revenue Operations team’s goal of transforming the way we enable our internal teams to leverage systems at ZipRecruiter
- The Analyst will be responsible for providing thought leadership and implementing best industry-wide practices to our Salesforce platform
- The Analyst will be expected to work to understand business needs, capture project requirements, and collaborate/communicate with stakeholders to support the development and implementation of enablement technology
- This hands-on role requires a deep understanding of the Salesforce platform combined with the ability to leverage data for practical business insights
- In this capacity, the Analyst will create a balance between the Product Owners and Technical Product Managers
- The Analyst will be responsible for sprint status reporting including JIRA dashboard creation, updating, and monitoring, and may be required to complete Salesforce-related tasks as needed for the completion of committed user stories in each sprint
- Facilitate meetings to understand business pain points, synthesizing the discussion, and circulate meeting decisions and action items with clear objectives and success measures
- Partner with business process experts to write business requirements and create process flows to translate into functional compensation design. Engage with project stakeholders for alignment and feedback
- Conduct gap analysis to provide recommendations, analytical insights, and process improvements to meet business needs through system automation
- Lead system-related projects focusing on key strategic initiatives related to Sales Enablement technology systems and are responsible for end-to-end implementation & planning
- Organizes and facilitates Scrum stand-up meetings, reviews, estimation, retrospectives, sprint, and release planning, demos, burndown tracking, and other Scrum-related meetings
- Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experience and reduced cost and time impacts
- Provide functional, technical, and system design documentation
- Facilitate testing of new Salesforce functionality rollouts
- Utilize and champion agile techniques to deliver on competing requirements
- Partner with other team members to regularly audit data to uncover data integrity issues and/or process improvement opportunities
- Develop complex reports and dashboards to support the delivery of business key metrics
- Assists the Product Owner and Technical Product Manager in user story creation/prioritization and product Backlog grooming via emergent requirements
- Ensures cross-functional coordination (analysts, developers, and testers) is occurring early and often. Recommends improvements and assists in changes to best practices
Our take
Founded in 2012, ZipRecruiter has grown from a tool to help small businesses distribute job postings affordably to an employment marketplace used by millions of people.
Users can search for jobs on the site or app, as well as sign up for job alerts. Job alerts are tailored to the information that job seekers provide, reducing the spam that other services can generate.
Lately, ZipRecruiter has been working to enhance the experience for job seekers and hirers on its platform. For example, it partnered with iCIMS to make its recruitment process faster and simpler. The company also acquired UK-based job comparison site Breakroom, with intentions to launch its service in the US.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Downtown, Santa Monica, CA
Leadership
Ian Siegel
(CEO)Previously CPO at MyLife.com, VP of Product and Technology at Pictage.com and VP of Web Development at Rent.com and Stamps.com.
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