Associate Revenue Operations Analyst, SmithRx
Next-generation pharmacy benefits
Open for applications
Next-generation pharmacy benefits
201-500 employees
Open for applications
201-500 employees
Company mission
To reduce the complexity and costs of pharmacy benefits for America's employers and patients.
Role
Who you are
- This is a growing team, and the ideal candidate will be comfortable with an agile, constantly changing environment
- You'll need to be adaptable and able to manage many small, day-to-day details while maintaining alignment with the rest of the RevOps team
- At least 1 year of experience using Salesforce for reporting, dataloads, dashboard building, etc
- Familiarity with project management tools like Jira is a plus
- Comfortable using google sheets or excel to slice and organize data for review (V-LOOKUPs, Match, SUMIF formulas are examples of excel skills required for this role)
- Confident understanding of Salesforce and its core functionality, including the ability to test and validate changes
- Proficiency in Excel and Google products
- Highly detail oriented
- Exceptional attention to detail and a proven track record of delivering high-quality, accurate work
- A proactive mindset and a willingness to take on a variety of tasks
- Strong analytical and problem-solving skills
- Comfortable working with highly manual and detailed processes
- Agile and adaptable, with a flexible mindset for a growing team in a complex and constantly changing environment
- Comfortable in the weeds
- Not afraid to ask questions and communicate with the rest of the team in times of uncertainty
What the job involves
- The Associate Revenue Operations Analyst role will provide operational support to Analysts on the Revenue Operations Team, whose focus is on scaling current processes, tech stack management in partnership with Business Systems team, building new processes, assisting with enablement, and driving alignment and data integrity on high-priority complex new and existing deals with partner teams
- This new position will support the Analysts in day-to-day operations for small deals and contract management, as well as other projects also within the Revenue Operations scope outside of deals and contracts
- The Associate Revenue Operations Analyst will be responsible for a variety of tasks that support both the Revenue Operations and Deal Operations functions
- Provide vital operational support for new and ongoing updates to Salesforce by tracking end-to-end operational processes, ensuring data integrity and procedural adherence to catch and escalate errors early
- Over time, develops a strong understanding of the downstream data impacts, connecting the accuracy of details to their outcomes
- Investigate routine data discrepancies in Salesforce, applying defined troubleshooting steps to resolve known issues and ensure alignment with key RevOps functions
- Run pre-built Salesforce reports and conduct routine analysis to identify and resolve common data discrepancies according to documented procedures
- Contribute to data cleanup projects in Salesforce by accurately executing assigned tasks to help improve overall data integrity
- Demonstrated proficiency in Google Sheets and Excel for data manipulation, with the ability to adeptly use formulas like VLOOKUP, MATCH and SUMIF to organize and review data effectively
- Provide versatile operational support across all RevOps functions, acting as a flexible resource on small segment deals
- Executing repetitive, detailed tasks with a high degree of accuracy
- Manual data entry of highly detailed, nuanced information on deal data into the system for downstream use
- Identifying opportunities for process automation and efficiency improvements and raise within the RevOps team, maintaining manual support while processes scale
- Providing general operational support and assisting with special projects as needed
- Assist Analysts in maintaining and developing documentation and procedures for RevOps processes
- Assist Analysts with testing small-scale Salesforce updates before they go live
- Identify dependencies and anticipate downstream impacts of RevOps process updates
Our take
PBMs (Pharmacy Benefit Managers) save payers and patients 40% to 50% on prescription drug and related medical costs in the US, compared to what they would spend without them. It’s generally accepted, though, that PBMs are working for profit and not solely on the customers benefit.
SmithRx is a company looking to reduce complications in the current system with its innovative PBM structure. It uses its cloud-based technology to present the most cost effective options transparently to self-insured businesses, supporting them in getting the lowest cost drugs they can, as well as making the transition to these alternatives seamless.
It does this by partnering with innovative drug companies, as well as applying coupons and making use of available savings and assistance programs. As the company does not take economics from the supply chain, it is able to work for its customers with no hidden agendas. And with significant growth, cost savings, customer satisfaction, and market traction in 2024, the company is very much on track for continued success.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2024
$60m
SERIES C
Mar 2022
$20m
SERIES B
Total funding: $97.5m
Company benefits
- Wellness: Extensive Medical, Dental and Vision plans
- Life and Disability: Fully paid Life Insurance and Disability coverage
- Parental Leave: Paid leave benefits for new parents
- Career Growth: Training, development and advancement support
- Vacation Time: Generous and flexible paid time off
Company HQ
South Park, San Francisco, CA
Leadership
Jake Frenz
(Founder & CEO)Previously worked as Director of Plan Operations at CollectiveHealth and Project Director at Anthem Inc.
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