Strategic Alliance Manager, Omada Health

• 3+ years experience in managing external business relationships with health plan and/or PBM partners or clients (account management, channel management, customer success management, consulting)
• Thrive in a dynamic, ambiguous fast-paced environment -- has the bias-for-action and resourcefulness to find a way to get stuff done
• Ability to both think long-term/strategic, and excellent attention to detail to quarterback day-to-day operations
• Strong accountability and organizational skills -- can drive and follow-through on complex, cross-functional workstreams to deliver high-quality results on-time
• Honor Omada’s values: Start with Trust, Seek Context, Act Boldly, Deliver Results, Succeed Together, Remember Why We’re Here
• Internal Candidates Only: Have worked at Omada for 12+ months

Desirable

• To achieve and accelerate our mission, we are partnering with a Strategic Alliance ecosystem that consists of health plans, PBMs, and health service providers to help us grow and scale
• We are looking for a seasoned professional who will drive the activation and success of our Strategic Alliances
• S/he/they will set the strategic direction for the partnerships, build best in class relationships with external and internal stakeholders, and quarterback day-to-day execution to successfully manage and grow the partnership
• The Strategic Alliance Manager will report to the Director, Strategic Alliances, and will be part of a broader team of other Strategic Alliance Managers and Senior Strategic Alliances Managers
• Take overall ownership and accountability for Omada’s relationship with ~3-10 Strategic Alliance partners, setting a strategic vision and goals, and managing progress toward those
• Lead external relationships with the Alliance partners, including by mapping key Omada and partner stakeholders to drive alignment and success and by conducting regular business reviews with the Alliances to assess progress and deepen partnership
• Provide Alliances with an exceptional Omada experience, delivered efficiently and enabled by internal Omada teams
• Collaborate with the Alliance Delivery Lead (your operational/technical counterpart) to bring new expansion opportunities to life; serve as a point of escalation to resolve operational issues
• Develop and execute measurable activation plans to meet both organizations’ goals with the partnerships, including growth and expansion
• Manage and help grow the sales pipeline through the partner channels, with responsibility for revenue growth
• Partner with internal cross-functional Executives and teams (across Sales, Customer Success, Member Support, Marketing, Product, Clinical…) to deliver on both strategy and day-to-day operations
• On behalf of your Alliances, collaborate with Omada teams to progress thinking and innovation on products and services
• This is a high impact role that is revenue-generating and can have a meaningful influence on the trajectory of our business
• It is an opportunity to take end-to-end ownership of several partnerships, requiring wearing different hats and focusing on a wide range of issues - no day is the same! Done well, this role will:
• Make a significant impact on Omada’s future by driving enrollments and sales
• Serve as an internal advocate for your Alliance partners, influencing decisions and strategic direction of the business