Creative Program Manager, Twitch

• 6+ years of operations experience (as a program manager, project manager, or similar role) managing marketing campaigns at an agency or in-house brand creative team
• Knowledge of creative engagement processes (ie, working with creative briefs, setting realistic turnaround times for creative projects, negotiating stakeholder needs)
• An understanding of production processes industry wide
• Experience in stakeholder management and scope change management
• Proficiency in project management software, Google suite, and Slack
• Experience producing creative work with high quality design aesthetic

Desirable

• The Twitch Creative team is looking for a contract Creative Program Manager (Contractor) to support our campaigns and event marketing verticals
• The Creative Program Manager (CPM) will work closely with stakeholders to manage communication on timelines, budgets, and the creative process
• They are part account manager, focusing on relationship management and clarity around project goals and roadmaps, and part project manager, responsible for ensuring the creative team is set up for success
• This role reports to the Director of Creative Operations, and is for a 6 month contract
• Build and maintain strong partnership and trust with Senior Marketing Campaign Managers and cross functional partners across campaign and event marketing initiatives
• Develop and present project plans. Communicate often and proactively so that all parties understand status, dependencies, blockers, and have clear actionable next steps for each project
• Help partners develop clear and focused Creative Briefs
• Manage project organization to ensure project requirements, deliverables and handoff dates are clearly communicated, aligned on with stakeholders and executed upon
• Be the steward of the creative process ensuring stakeholders understand SLAs, briefing needs, scope change impacts, etc
• Monitor projects to anticipate risks and scope creep and proactively identify and communicate mitigation plans to creative leads and stakeholders
• Help maintain consistent brand voice, expression, and visual styles in all deliverables
• Contract Length: 6 months (per length of service policy)