Vice President of Finance & Operations, Appcues
Plus equity
Platform for measuring product adoption
Be an early applicant
Platform for measuring product adoption
21-100 employees
Be an early applicant
Plus equity
21-100 employees
Company mission
To make product adoption management and improvement easier, without needing to rely on a developer.
Role
Who you are
- Proven track record in senior finance leadership roles at high-growth SaaS or technology companies specifically in going from $20-100m in ARR
- Expertise in FP&A, forecasting, BI, operational finance, revenue operations, and business operations—with a strong grasp of SaaS metrics and growth levers
- Experience driving cross-functional operational roadmaps and aligning systems and processes to improve business outcomes
- Strong understanding of financial controls, governance, and compliance
- Strategic mindset with a hands-on approach—able to dive into details while driving high-level initiatives
- Exceptional leadership and communication skills, with the ability to influence at all levels
- This is a high-impact role at the heart of Appcues’ growth. If you’re a finance and operations leader who thrives on driving insights, building scalable systems, and shaping the future of a SaaS company, we’d love to hear from you
What the job involves
- Appcues is seeking a strategic and hands-on VP of Finance & Operations to lead our finance and operations team and elevate our financial planning, forecasting, business intelligence, revenue operations and operational finance capabilities while ensuring continued excellence in controls, governance, and corporate secretarial responsibilities
- Financial Planning & Analysis (FP&A): Build and scale our forecasting, budgeting, and financial modeling capabilities to drive strategic decision-making
- Business Intelligence (BI): Partner with teams across the business to develop data-driven insights that inform growth and efficiency
- Operational Finance: Be a partner to product, engineering, and GTM teams to help them set and measure goals effectively and ensure the business has a strong spend to outcomes cadences to ensure our hard earned gross margin dollars are being invested in the right areas
- Revenue Operations: Ensuring our marketing, sales, and customer journey processes are fluid, integration and measurable. Partnering with our VP of marketing, VP of Sales and CX and CEO to drive a high velocity GTM strategy and leading a director of operations
- Strategic Revenue & Business Operations: Lead and integrate revenue operations and broader business operations to ensure systems and processes are connected, efficient, and driving productivity
- Operational Roadmap: Define and execute a company-wide operational roadmap, aligning teams, systems, and workflows to support business objectives
- Controls & Governance: Uphold rigorous financial controls, compliance, and corporate secretarial responsibilities as the company continues to expand
- Strategic Partnership & Leadership: Act as a key partner to the CEO and executive team, ensuring financial and operational strategy aligns with business goals. Serve as a board observer, providing insights and guidance
- Leading our Director of finance, Director of rev ops, BI, teams with transparent, clear and concise goals and a cadence of coaching that enables everyone on the team to be at their best
Our take
Every digital business deals with change, and much of this change comes with adopting new products relative to improving processes. Evaluating the effectiveness of respective products requires its own methodology and investment in time, energy and expense. The digital experience platform is a growing but lucrative market with projected valuation exceeding $15 billion by 2025.
Appcues has created a no-code platform that allows businesses to analyze product usage as well as communicate their reactions. Appcues is easy to integrate into pre-existing platforms as it functions as a Google Chrome extension. Once you establish an account, you can log into Appcues Studio and manage flows and events, target experience, and app feedback.
Appcues provides consumers with a smoother on-boarding experience by offering product tours and welcome messages. This simple-to-use system has already been welcomed by a variety of large vendors including Lyft, Clearbit and AdRoll.
Freddie
Company Specialist at Welcome to the Jungle
Insights
71% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2022
$32.1m
SERIES B
Aug 2018
$10m
SERIES A
Total funding: $45.8m
Company benefits
- You'll have a solid health, dental, and vision plan; access to 401k, and a generous family leave policy
- We offer a $1,000 home office stipend, and an additional $500 annual budget for extra work-related technology
- Home office not cutting it? We'll reimburse your monthly coworking fees
- Equity offerings
- We foster team alignment with meetings of all shapes and sizes—a monthly all-hands meeting called FirstThurs, ad hoc Lunch & Learns at team lunches, and more!
- We believe time away to reflect and explore makes us all more productive, so we expect each employee to take a minimum of ten days of vacation per year
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Jackson Noel
(Co-founder)Having worked for GE Capital for 3 years, Jackson took an MIT MBA before working for a year in Growth for Testive. They left this in 2014 having co-founded Appcues in 2013.
Jonathan Kim
(Co-founder & Board Member)Jonathan started their career as a Fenway News Online Editor for 3 years, before working at Performable and serving as a Subspot Software Engineer in 2013. Having founded it in 2013, they have been a Board Member at Appcues since June 2020.
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