Senior Software Engineer, Etsy
Site Reliability Engineer
+ Equity package + an annual performance bonus
More information about location
eCommerce platform for handcrafted goods
Open for applications
eCommerce platform for handcrafted goods
1001+ employees
Open for applications
+ Equity package + an annual performance bonus
More information about location
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- You have strong software engineering and coding skills and ability to write high performance production quality code. You have 6+ years of experience in software engineering, where the last 2 years are in systems/infrastructure engineering or SRE or DevOps roles, preferably in a cloud environment
- Experience with orchestration systems like Kubernetes (traffic ingresses, cluster networking/administration, pod security policies) is essential
- Experience iterating on multiple projects on a collaborative team, each of which may have taken months or longer to complete
- Hands-on experience with Infrastructure As Code tooling like Terraform and configuration management tooling like Chef/Ansible
- Hands on debugging experience with Linux based operating systems
- Willing to work with and improve on code you did not originally write
- Proficiency in one programming language (like Go, Python, PHP) or working knowledge of ML Operations(MLOps) is nice to have
- You understand that being an effective software engineer is as much about communicating with people as it is about writing code
What the job involves
- Etsy’s Services Infrastructure group is looking for a Site Reliability Engineer II to join us in our mission of building and supporting reliable large scale Kubernetes infrastructure
- The SRE team owns several aspects of business critical services(search retrieval and ranking) & Machine Learning Models infrastructure(Kubernetes hosted on Google Cloud) that enable engineers to efficiently build and release, as well as support the uptime of critical systems behind etsy.com
- You will be playing an instrumental role in crafting the future architecture of how we run our systems in the cloud while being part of a dynamic international team
- You’ll get exposure to a variety of technologies ranging from Kubernetes, Golang, LLMs, Model Serving, Search Retrieval & Ranking and more as you build systems to support the services that support our 86M active buyers and 5.5M sellers!
- As the Senior Software Engineer I, SRE you will drive the adoption of containers and Kubernetes, improve reliability, automating the operations and providing a self-service runtime platform to accelerate Etsy’s product & ML engineering, and contribute to the design and implementation of Observability & CI/CD on top of Kubernetes
- This is a full-time position reporting to the Senior Engineering Manager
- This team improves the Developer experience around build, deploy, release and observing services and ML Models transparently on Google Kubernetes Engine. They work on 20+ Kubernetes clusters with hundreds of nodes running services with low latency requirements
- This team also standardizes cluster and application security with common admission policies and container vulnerability, as well as establishing standard SLI/O for all services running on Kubernetes
- This team works closely with many product and enablement teams across Etsy
- This team handles 20+ Kubernetes clusters with hundreds of nodes running services with low latency requirements
- Build and support the CI/CD platform (Buildkite) used by more than a few hundred engineers to deploy their workloads to GKE
- Maintain and upgrade GKE addons(CertManager, Gatekeeper), ingress controllers (Contour, Envoy), and various telemetry components (kube-prometheus, AlertManager, Karma) and Container Security
- Administer GKE clusters and automate operations like provisioning and service observability. Support the partner teams running their workloads on the Kubernetes Platform.
- Provide guidance and collaborate with multi-functional engineering teams to streamline and improve the adoption of Kubernetes
- Build paved paths for wider product engineering with codelabs, documentation, automation and self-service portals to develop, deploy and operate services on GKE
- Participate in an on-call rotation and seek opportunities for reducing toil and avoiding technical debt to reduce support and operations load on the team
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
- Here’s a sneak peek into our Roadmap for the next year:
- Support multiple Search, ML & Gen AI teams to efficiently utilise GPUs across different zones and regions. Evaluate Build vs Buy decisions within LLM space
- Enable service mesh across GKE and enable a native way of accessing services across the stack
- Standardizing cluster and application security and container vulnerability scanning (both during build and run time)
- Standardize SLI/O creation for all services across Kubernetes Platform
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. A hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers created significant discontent amongst sellers. Despite this, Etsy continues to connect artists and consumers, attracting shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
Company HQ
Downtown Brooklyn, NY
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
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