Marketing Manager, Ticketer
£40-45k
Ticketing technology for public transport
Be an early applicant
Ticketing technology for public transport
21-100 employees
Be an early applicant
£40-45k
21-100 employees
Company mission
To be a trusted partner to transport operators and authorities; providing solutions that drive seamless journeys and industry innovation.
Role
Who you are
- 5+ years of Marketing Manager experience, ideally in a B2B or tech-focused environment, with a proven track record of planning and delivering successful campaigns
- Experience developing and executing go-to-market strategies for new products or services
- Hands-on experience with website projects, including working with designers and developers to build or refresh websites; a strong grasp of UX principles, SEO best practices, and CMS platforms
- WordPress experience and skills
- Strong skills in content creation and messaging, with the ability to adapt tone and language to different audiences
- Proven ability to manage multi-channel campaigns across digital, social, email, events and PR
- Comfortable working cross-functionally and collaborating with senior stakeholders and various teams
- Data-driven mindset, with experience measuring campaign performance and using insights from Google Analytics to improve results
- Ability to manage budgets, timelines and external partners or agencies effectively
- Highly organised, self-motivated, and able to thrive in a fast-paced, evolving environment
What the job involves
- We’re looking for a commercially minded and creatively driven Marketing Manager to help shape and deliver the go-to-market strategy for one of the most exciting growth phases in Ticketer’s journey
- Reporting into the Head of Marketing, you’ll play a key role in raising awareness of our evolving offering, supporting the launch of our new subsidiary and driving engagement across the industry
- Working closely with cross-functional teams, you’ll lead integrated marketing campaigns, craft compelling messaging across various channels and ensure consistent brand execution - all while keeping our customers at the heart of everything we do
- This is a hands-on, high-impact role for someone who enjoys autonomy, a fast-paced, innovative environment and wants to make a real difference in the future of transport technology
- This role is remote-based - however the candidate must have the ability and willingness to occasionally travel to the head office in Hungerford and other ad-hoc meetings and events
- Support the Head of Marketing in executing the go-to-market strategy, ensuring alignment with wider business objectives and that comms are disruptive and engaging
- Work with web designers and developers to build a new online brand presence - ensuring engaging user experience, strong visual identity and adherence to SEO best practices
- Develop and manage integrated marketing campaigns across digital, content, events and PR to drive awareness and engagement
- Create compelling content and messaging tailored to various audiences, from operators and industry stakeholders to internal teams and partners
- Support brand development and consistency, ensuring all communications reflect Ticketer’s values, tone, and positioning
- Work closely with the Commercial, Product and Development teams to align marketing efforts with business timings and priorities
- Monitor campaign performance and marketing KPIs, providing regular insights and recommendations for optimisation
- Manage the marketing budget for assigned initiatives, ensuring efficient use of resources and ROI
- Identify and capitalise on industry trends, events, and PR opportunities to strengthen Ticketer’s market position
- Champion customer insight, using feedback and data to inform messaging, campaigns and product positioning
- Monitor industry updates and competitor retaliation, sharing findings with the wider business
Our take
Ticketer supplies innovative ticketing solutions for public transport such as busses, trams, trains and aircrafts. In an increasingly contactless world, these solutions enable operators to better serve their communities and give a more seamless ticketing experience.
The company supplies both software and devices, designed to be used both at the depot and on board. In addition to a ticketing portal, ETMs and account based ticketing, Ticketer also provides fleet management services such as vehicle tracking and driver messaging.
This all-in-one approach, combined with its tailoring to public transport, is what makes Ticketer stand out. It is thanks to this that it has secured a position as the UK’s largest ETM supplier outside London, giving it a great foundation from which to build into the future.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- 25 days holiday per year (increasing to a max of 28 with service), plus having your birthdays off
- In the summer months of June, July and August, you are invited to take an additional 1 Friday afternoon off per month (3 half days in total)
- We’ll make a 5% contribution to your pension scheme with AEGON with the employee minimum contributions at 3%
- Life Assurance and Income Protection Insurance from day 1
- Employees can choose to join the Company’s Private Health Insurance scheme (with AXA) after 3 months of joining
- Tax free £250 annual allowance to spend on your wellbeing and encourage an active and healthy lifestyle
- Flexible working patterns that suit you and us
- Get a bike and accessories tax free, encouraging a greener and healthier alternative to getting around
- A bonus every time an employee hits a 5-year mark. Starting at £1,000 for 5 years, then bumping up by £1,000 each time. So, think £2,000 at 10 years, £3,000 at 15 years, and so forth.
- Social events throughout the year to bring all the team together and enjoy some down time
Leadership
Kelly Hanna
(CEO)Former COO of the company. Previously VP of EU Operations, Vendor Payroll and Global Support Services at Alight Solutions.
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