Lead Technical Writer, Talon.One

• 5+ years of experience in technical writing, UX writing, microcopy, and documentation for B2B SaaS products
• Previous experience leading or mentoring other writers.Experience mentoring or leading a team of Technical Writers
• A strong portfolio showcasing hands-on experience in writing technical content, UX copy, and structured documentation
• Technical understanding of core engineering concepts, including APIs and related technologies
• Experience working with GitHub repositories and familiarity with JSON file structures
• Fluent in English. German and any additional languages are a big plus
• Passionate about solving complex problems with clear and effective communication
• A proactive and empathetic leader who fosters a collaborative and growth-oriented team culture
• Strong attention to detail and commitment to the craft of technical writing

• As the Lead Technical Writer, you will be responsible for leading a team of two Technical Writers (with potential for growth) while also delivering hands-on work for our B2B SaaS product’s microcopy and documentation
• Your team will be incubated in our broader Product Experience team, along with the Product design team, and you will collaborate closely with Product & Engineering teams to ensure clarity, consistency, and usability across all written materials
• This role requires a strategic mindset, a passion for quality writing, and the ability to lead and mentor others
• Lead, mentor, and grow a team of two Technical Writers, ensuring high-quality output and alignment with company goals
• Develop, refine, and maintain product documentation, API references, and in-app microcopy for a seamless user experience
• Establish and enforce tone-of-voice and writing guidelines to maintain consistency across all written materials
• Collaborate cross-functionally with Product Managers, Engineers, and Designers to deliver accurate and user-friendly documentation
• Work hands-on with GitHub repositories and JSON files to manage and contribute to technical content
• Continuously improve documentation and writing processes by leveraging best practices and modern tools
• Advocate for clear, concise, and accessible writing across the organization

Total funding: $3.4m

Paradoxical to its mission statement of creating developer-free promotion tools for companies, Talon.one was actually founded by several software developers. Boosted by a hard-hitting client list that includes Mercedes, Delivery Hero, and Adidas, Talon.one initiates and automates loyalty programs, discount campaigns and coupon offers for product-oriented businesses.