IT Support Technician, Alice & Bob

Salary not provided

+ Direct IP Compensation: Earn substantial bonuses for driving the core patents that define our quantum architecture and BSPCE plan

macOS

Linux

Windows

Mid and Senior level

Paris

Office located in Aubervilliers, Paris

Fault-tolerant quantum computing developer

Be an early applicant

Fault-tolerant quantum computing developer

101-200 employees

B2BManufacturingMachine LearningSaaSScience

Be an early applicant

Salary not provided

+ Direct IP Compensation: Earn substantial bonuses for driving the core patents that define our quantum architecture and BSPCE plan

macOS

Linux

Windows

Mid and Senior level

Paris

Office located in Aubervilliers, Paris

101-200 employees

B2BManufacturingMachine LearningSaaSScience

Company mission

To create a future where humans play by the same rules as nature.

Job

Company

Role

Who you are

3+ years experience in IT Technical Support
Ability to work with Windows, macOS, and Linux devices
Excellent problem-solving ability
Excellent written and verbal communication skills. (Communicate clearly and efficiently with your stakeholders)
Fluent in French & English
Research shows that women might feel hesitant to apply for this job if they don't match 100% of the job requirements listed. This list is a guide, and we'd love to receive your application even if you think you're only a partial match. We are looking to build teams that innovate, not just tick boxes on a job spec

What the job involves

We are looking for an IT technician for level 1 and 2 IT support to ensure a high level and reactive support to our employees in a fast-growing environment
You will be part of our IT team of 6 under the responsibility of the IT Manager
You will help Alice & Bob employees work with our IT systems making sure they get a great user experience
You will be the owner of the employee's IT experience and will always care about lending Alice & Bob’s employees a hand when they encounter IT issues
Handle general IT ticketing and problem escalation
Support and manage IT onboarding and offboarding of employees: prepare, install the workstations (through automation), access rights, inventory, and return of equipment
Manage setup of computers and videoconferencing equipment, and basic setup of other IT equipment such as servers or network hardware
Provide local support to users on their computers (Windows, MacOS, Linux) and the IT infrastructure
Troubleshoot, diagnose and intervene on IT software and hardware issues
Handle the security and conformity of our devices included in our mobile device management servers (Windows, macOS, Linux)
Manage the inventory of all IT assets (computers, accessories, monitors, printers, videoconferencing, audio/video, networking, phones ….) and licenses
Manage IT software licenses, accounts and access rights (User directory, office suite, messaging, knowledge base, password manager, VPN… )
Manage IT devices and software lifecycles (procurement, assignment, audit, repair, shipping, re-use, renewal, end-of-life)
Follow cases with support vendors
Create, maintain, and update the IT knowledge base with up-to-date and accurate procedures/working instructions
Identify ways to improve, and automate IT processes and develop the needed toolset
Manage IT-related matters during office changes
You will join of one of the most innovative startups in France at an early stage, to be part of a passionate and friendly team on its mission to build the first universal quantum computer!
We love to share and learn from one another, so you will be certain to innovate, develop new ideas, and have the space to grow

Application process

Screening call with Doriane (30 min)
Technical Interview with the Team (60 min)
Hiring Manager Interview (45 min)
Leadership Interview (30 min)
Fit Interview (30 min)
Reference check

Our take

Creating top-tier quantum hardware, including qubits and control electronics, presents a significant hurdle for those pursuing high-power quantum computing. Various qubit technologies exist, each boasting unique advantages and drawbacks, with the most recent research in the sector involving the pursuit of a scalable, fault-tolerant qubit technology.

Joining this pursuit is Alice & Bob, a company specialising in "cat qubits". This technology, named for Schrodinger’s infamous cat, is able to reduce hardware requirements, promising fault-tolerant quantum computing at scale. With over 150 employees and pioneering experimental results, Alice & Bob has notable achievements, including the development of its 16-bit Helium 1 quantum processing unit.

Recognised for its groundbreaking work, Alice & Bob recently received a hefty innovation grant that will support its work moving forwards. Through projects like "Cat Factory," in collaboration with academic partners, the company aims to optimise quantum computation infrastructure, making it more cost-effective and market-ready and ultimately building "the first universal quantum computer”.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 6 rounds)

Mar 2026

$3.9m

GRANT

Jan 2025

$117.8m

SERIES B

Total funding: $161.9m

Company HQ

Javel, Paris, France

Leadership

Théau Peronnin

(Co-Founder & CEO)

Interned at Quantum Electronics Group as part of a Masters in Quantum Physics. Then did PhD study at Quantum Circuit Group before founding the company.

Raphaël Lescanne

(Co-Founder & CTO)

Co-founded Alice & Bob in 2020 alongside Théau.

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