Product Manager, eBay
Regulatory
$89.6-140k
Leading online marketplace
Posted today
Leading online marketplace
1001+ employees
Posted today
$89.6-140k
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- You should obsess over solving substantial customer problems!
- This role requires exceptional leadership and communication skills, having demonstrated the ability to connect and collaborate both within our team and with partners
- 3+ years of proven experience building products, deep expertise in customer focused product management and product development lifecycle. Experience with online marketplaces and eCommerce platforms preferred. Experience in the Compliance and Regulatory space a plus
- Technical depth and proven experience with building engaging, customer-focused end-to-end UX experiences; designing elegant solutions to complex problems that require integrations with multiple platforms, domains and services; and driving analysis of qualitative and quantitative data and metrics to derive opportunities, gaps, and solutions
- Experience managing multiple complex, multi-phase strategic products in parallel with the ability to manage matrixed teams in a global context to successful delivery and excellence. Proven ability and in-market examples of defining a strategic vision for a new and innovative portfolio of products that drove significant impact for millions of end users at a global scale
- Exceptional financial and analytical abilities with a successful track record and specific examples of launching products with measurable impact on a global scale. Examples of translating complex business issues into financial terms and measuring teams against financial goals
- Deep understanding of the product development lifecycle from planning through deployment; experience using test and validation frameworks throughout the product lifecycle. Experience in Agile/Scrum methodologies and working in Agile teams is desirable
- Must have a passion for our sellers and the relentless drive to improve experiences for our sellers, influencing a higher bar on quality and ensuring the seller is always at the center of our product roadmap and priorities. Experience working with design research and qualitative tools to ensure the voice of our seller is at the center of our product development
- Strong, concise communicator and effective story-teller; experience using both analytics and qualitative research to express the vision and strategy of the product
What the job involves
- You would be joining the Payments organization within eBay, which is at the heart of the overall eBay marketplace
- The Payments team focuses on end-to-end digital Payments experiences for our customers, making it seamless to buy and to grow a thriving business with eBay
- Our Buyers and Sellers are at the center of everything we do, and our product, engineering, and design teams obsess over building best-in-class experiences that our eBay community loves
- As a Product Manager on eBay’s Regulatory team, you will be responsible for the product strategy across our mobile and web experiences in support of the various government regulations that impact eBay
- You will need to align our platforms and services against a cohesive and consistent experience catered for our unique communities
- It’s really easy to build point solutions for regulatory requirements - your job is to ensure we have a broad approach that enables speed and scale for eBay and simplicity and ease for our sellers
- Our team values center around collaboration, acting with urgency, connecting with our customers, working with integrity and having fun!
- Create Product Strategy & Vision - You will be responsible for the holistic vision and end-to-end execution of key product solutions for our customers; develop and effectively champion a data-driven and market-informed product strategy that aligns to our eBay corporate strategy and delivers tangible outcomes for our Sellers and the eBay business
- Obsess the Customer & Overall Quality of Experiences - Demonstrate a steadfast focus on listening to our end-users and feed their voice into the customer-centric design process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvement
- Break Down Silos & Enable Tight-knit Collaboration - Create connections and processes across teams that will drive efficient cross-team collaboration and clear alignment. Primary teams this role partners with outside of the Seller Experience team include global markets, analytics, design, structured data, and our focused categories
- Empower Teams To Rapidly Prioritize & Implement - Build in processes to ensure execution with speed and transparency. Inspire a “decide and go” mentality across your team to prioritize and propel the development process forward to hit our outcomes. Partner closely with Program Management to manage through blockers and communicate dates and milestones
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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