Revenue Operations, Jigsaw
£45-60k
3 days a week in office
Design tool for the professional services industry
Posted today
Design tool for the professional services industry
101-200 employees
Posted today
£45-60k
3 days a week in office
101-200 employees
Company mission
To transform the creation, manipulation, and presentation of the full spectrum of business diagrams - making diagramming easy, quick, and visually impactful.
Role
Who you are
- HubSpot expertise – you know your way around admin settings, integrations, reporting, and process building. Ideally you’ve implemented HubSpot from scratch in one of your prior roles and so you feel confident with a build opportunity rather than just maintaining what’s there
- Extensive B2B SaaS experience – ideally 3-5 years in a RevOps or SalesOps role where you have taken the lead on projects that have been high impact
- Bias for action – you see a messy process and want to fix it, not wait to be asked
- Analytical mindset – confident working with data to spot insights
- Collaborative attitude – comfortable working across teams and liaising with senior stakeholders, yet with the humility to roll up your sleeves and get things done on a daily basis
- Entrepreneurial spirit – excited to help define how things should work based on first principles, not just following what already exists
What the job involves
- We have a unique opportunity for an experienced Revenue Operations professional to expand our team at a pivotal moment
- You’ll help design the strategy for us to scale efficiently, and deliver stellar growth via the optimisation of processes and technologies
- You’ll create the playbook to make sure our sales, customer success and marketing engine runs smoothly every day, whilst providing accurate real-time data to our Finance and Leadership teams
- Leverage your experience to guide and influence how we use Hubspot at Jigsaw, implementing best practice across the organisation and making sure we fully integrate its capabilities into our wider tech stack
- Stay on top of HubSpot product changes and identify where these can enhance existing workflows, championing opportunities to roll out new functionality that improve our ways of working
- Oversee day-to-day CRM processes, from deal management to data hygiene that will result in maintaining clean, accurate data to empower smarter decisions
- Train our Go to Market (GTM) teams to get the most out of HubSpot, equipping them with both the right on demand documentation and training materials as well as hosting live workshops
- Additionally, you’ll act as first point of contact for any questions and supporting on-boarding & off-boarding of team members
- You’ll need to deeply understand the pain points the GTM teams are experiencing, and our target customer behaviours to shape your recommendations and create buy-in for the change management that accompanies new initiatives
- Run training and support initiatives to ensure all of our sales and marketing team members are set up for success and fully utilising the breadth of resources available to them
- Lead tooling projects, for example the implementation of a data enrichment solution, or the exploration of AI solutions to increase efficiency, whilst managing licenses and subscription costs across the GTM tech stack
- Develop new processes to improve sales and retention outcomes, for example; lead scoring, deal pipeline management, monitoring churn risk and measuring the ROI on event and campaign expenditure
- Analyse funnel and pipeline data to surface trends and opportunities, then discuss the results and potential actions directly with leadership, before leading the implementation of your recommendations
- Build dashboards and reports so the team can track contacts, leads and deals
- Contribute to integrity of data that underpins ARR and SaaS metric calculation
- Deal with daily queries from the GTM teams and remove blockers to help keep sales momentum high
Salary benchmarks
Our take
In the landscape of business operations, the creation and communication of intricate diagrams pose a significant challenge. Traditional tools often fall short in terms of speed and aesthetics, making it time-consuming to produce visually impactful representations of deals, business flows, corporate structures, and more. Businesses face the need for a solution that not only accelerates the diagramming process but also enhances the visual appeal and clarity of these representations to align with modern standards of communication.
Enter Jigsaw, a solution addressing the shortcomings of traditional diagramming tools. Jigsaw is revamping the creation, manipulation, and presentation of business diagrams, offering an experience characterised by speed, aesthetics, and data accessibility. With the ability to build diagrams up to 40 times faster than conventional products, Jigsaw enables users to design complex graphics, turning them into live presentations or collaboration tools.
Moreover, Jigsaw serves as a centralised hub for all diagram-related information, allowing users to easily track, search, and modify data points associated with their diagrams, providing a solution to the challenges posed by traditional diagramming tools.
Freddie
Company Specialist at Welcome to the Jungle
Meet the team
5 people
Chip, Design Lead
Our mission
Solve customer problems creatively by fostering trust and collaboration. Craft impactful solutions that improve users' lives.Insights
Company
Employee endorsements
Opportunities to learn
"There are so many opportunities to take responsibility, make an impact and learn at Jigsaw. Just one of many examples, but I was not a confident..."
Funding (1 round)
Apr 2024
$15m
SERIES A
Total funding: $15m
Company benefits
- Mental health support and counselling sessions
- Professional development budget
- Choice of ClassPass, Puregym or gym reimbursement
- Lunch allowance up to £15 on core days
- Breakfast on core days
- Travel reimbursement within London for core days
- 25 days annual leave
- Pension
- Cycle to work scheme
Company values
- Ownership over empire
- Growth requires grit
- No drama, great karma
Company HQ
Spitalfields, London, UK
Articles
Leadership
Travis Leon
(Co-CEO)Travis practised at a Magic Circle law firm before moving into banking, and then co-founding XRef with Stephen. After its acquisition, they helped build the Litera conglomerate before an exit in 2019.
Stephen Scanlan
(Co-CEO)Stephen was an Investment Funds Lawyer for ten years at a top international firm. They founded XRef with Travis, the automated proofreading company which was successfully sold to Litera in 2016.
People progressing
A law graduate, they first joined Jigsaw as a Product Associate and worked their way up to APAC Lead in just over 3 years.
A law graduate, they first joined Jigsaw as a Junior Operations Executive and worked their way up to Chief of Staff in less than 3 years.
People breakdown
39%
61%
Female
Male
Last updated on 19 August 2024
Diversity, Equity & Inclusion at Jigsaw
Catherine Alani (Chief Operating Officer)
- We recognise that a diverse team encourages the right conversations and challenges how our products work and who they work for. By creating an inclusive culture where people from different backgrounds and experiences can thrive, we are all better equipped to design and deliver solutions that meet the needs of a wider range of users.
- We want our hiring processes to be fair, transparent and accessible to the widest range of people. We never want people to be put off applying because they don't meet 100% of the listed criteria, and we never want someone to be deterred if they might need us to make a small change to the process so they can showcase their capabilities to the fullest.
- We appreciate that asking for accommodations during the interview process is daunting, and requires vulnerability when you don't know us yet. You do not need to tell us why you are requesting accommodations. Please email your recruiter to discuss and arrange accommodations. For example, this could be anything from audio transcription compatible video conferencing to an interview time that fits around childcare.
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