Sales Operations Leader, Transcarent
$220-240k
+ Stock Options + Corporate Bonus Program or Sales Incentive
More information about location
Consumer-directed health and care experience
Be an early applicant
Consumer-directed health and care experience
201-500 employees
Be an early applicant
$220-240k
+ Stock Options + Corporate Bonus Program or Sales Incentive
More information about location
201-500 employees
Company mission
To put people in charge of their health and care.
Role
Who you are
- A minimum of 15 years of relevant experience in Sales Operations, Revenue Operations, or GTM-facing FP&A roles
- Analytical mindset with the ability to turn data into actionable insights
- Innovative problem-solving skills with a forward-thinking approach in sales operations
- Data analytics skills enable data-driven decision making and the ability to easily build reports and dashboards to analyze historical trends and forecasts
- Strong understanding of healthcare revenue models including SaaS and utilization-based care delivery models
- Ability to thrive in a fast-paced environment
- Expertise in building and administering sales compensation plans
- Financial acumen and experience in budgeting, forecasting, and performance measurement
- Proven experience managing Salesforce and related sales enablement tools
- Exceptional cross-functional collaboration and communication skills
- Experience presenting to executive leadership
What the job involves
- As the Leader of Sales Operations, you will support our fast-paced and growing Commercial organization
- You will drive core sales operations functions including sales forecasting, compensation design and administration, Salesforce management, and performance analytics
- We’re looking for someone who can operate at both strategic and tactical levels – someone who’s just as comfortable building a forecast model or compensation plan as advising senior leadership on GTM strategy
- This is an ideal opportunity for a strong operator with a background in revenue operations or FP&A who thrives in high-growth environments and enjoys rolling up their sleeves to build systems, processes, and structure from the ground up
- You will be the strategic and operational leader to drive excellence across our Commercial organization
- We are looking for an experienced leader with a demonstrated track record in organizational transformation with an ability to build scalable processes and align GTM strategy with execution
- You will be the bridge between our go-to-market teams and financial strategy, ensuring efficient and predictable growth
- This role will be responsible for developing and executing the annual sales plan, overseeing sales compensation, managing Salesforce infrastructure, and delivering data-driven insights to support sales growth
- You'll work cross-functionally with executive leadership, finance, marketing, and customer success to ensure the sales organization is aligned, efficient, and empowered to hit our growth targets
- Sales Planning & Forecasting: Own the development and ongoing refinement of revenue forecasts in close partnership with Sales and Finance. Analyze pipeline coverage, conversion trends, and historical data to deliver accurate, data-driven projections. Work in close partnership with Deal Desk to align on pricing models and contract governance. Support annual sales planning and target-setting. Provide insights that drive predictable growth and help the organization course-correct in real time
- Go-To-Market Strategy: Collaborate closely with Product, Marketing, and Corporate Strategy to align on go-to-market strategies, ensuring cohesive sales objectives and market positioning. Partner cross-functionally to translate strategic priorities into actionable sales roadmaps that drive revenue growth and market penetration
- Sales Compensation & Territory Management: Manage the design, documentation, and administration of variable compensation plans across multiple sales functions. Ensure timely and accurate calculation, approval, and payment of commissions. Maintain and optimize territory and segmentation models to drive productivity and coverage. Expertise in capacity planning to optimize territory coverage and maximize sales productivity.Sales Analytics & Reporting: Develop and maintain reporting and dashboards in Salesforce, Excel, and Tableau. Create reports and dashboards that deliver accurate, actionable insights on KPIs such as win rates, pipeline coverage, and historical trends. Provide board- and executive-level performance updates
- CRM & Sales Enablement Tools: Own day-to-day management and optimization of Salesforce and other sales tech tools. Drive improvements in data integrity, automation, and reporting functionality. Skilled in deploying AI tools and analytics to streamline workflows, personalize engagement, and accelerate revenue growth. Act as the business lead for tool implementation, adoptions, and continuous enhancement
- Sales Process Optimization & Enablement: Responsible for building repeatable sales processes and workflows to ensure efficiency across all market-facing teams. Partner with Sales Enablement to ensure market-facing teams receive ongoing training and coaching
- Budgeting & Expense Oversight: Track and manage vendor contracts, tool usage, and sales tech budgets. Partner with Finance to monitor budget-to-actuals and support headcount planning and spend tracking. Collaborate with Marketing on demand generation investment alignment
- Team Leadership & Development: Manage and develop a high-performing Sales Operations team. Foster a culture of accountability, collaboration, and continuous improvement. Ensure all teams are aligned with the company’s strategic objectives and deliver results that contribute to overall business success. Roll up your sleeves to work alongside the team to deliver on key initiatives
Our take
More than 60% of US workers who receive health insurance are enrolled into an employer-funded/managed self-insured plan. While such plans can reduce premiums for employers, this typically comes at the cost of quality and increased friction, as opposed to self-insuring through a traditional insurance company.
Transcarent has built a unified digital platform that allows insured patients to access several different healthcare services via a single tool - including consultations, ordering and renewing medications, and chatting with medical practitioners. Speed is a key cornerstone of its approach: so far, the company has been able to connect patients with practitioners in 60 seconds on average.
The business has grown steadily, merging with BridgeHealth and partnering with Walmart, and now serves over a million members across the US. With a substantial amount of funding, Transcarent has entered the world of healthcare Unicorns.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
47% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2024
$126m
SERIES D
Jan 2022
$200m
SERIES C
Total funding: $424m
Company HQ
South Park, San Francisco, CA
Leadership
Glen Tullman
(CEO)Former CEO at Enterprise Systems, Allscripts and Livongo and Founder & Managing Partner at 7wireVentures for 7 years.
Snezana Mahon
(COO, not founder)Qualified pharmacist with experience as a Vice President at Evenorth and Express Scripts prior to being made COO for Transcarent.
Praful Kaul
(CTO, not founder)An electrical engineering, computer science and MBA graduate, they have extensive experience in software engineering prior to becoming CTO for Transcarent.
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