Senior BizOps Engineer, Mastercard
Global payments technology company
Be an early applicant
Global payments technology company
1001+ employees
Be an early applicant
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- BS/BE degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
- Ability to help debug and optimize code and automate routine tasks
- We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed
- Experience in one or more of the following is preferred: Java, splunk, linux, postgres, oracle, kafka, cloud
- We need team members with an appetite for change and pushing the boundaries of what can be done with automation
- Experience with algorithms, data structures, scripting, pipeline management, and software design is a plus
- Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, XLR and Chef is a plus
What the job involves
- The Transaction Stream (BizOps React) team is seeking a Senior BizOps Engineer
- As Business Operations Engineers we support platform stability through monitoring. We support software run principals that includes change implementation, operational design, automation, monitoring that leads to fault-tolerant, scalable products
- We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems
- The goal of every Business Operations team is to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications
- Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments
- Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle
- Work with a global team spread across tech hubs in multiple geographies and time zones, and shift rotas for change deployment and on call support
- Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement
- Support services before they go live through activities such as system design consulting, capacity planning and launch reviews
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
- Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity
- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices
- Practice sustainable incident response and blameless postmortems
- Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize mean time to recover
Application process
- End Date: February 28, 2026
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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