Director of Product Management, Justworks
Payments
$235-282k
2+ days a week in office
Business operations platform
Be an early applicant
Business operations platform
1001+ employees
Be an early applicant
$235-282k
2+ days a week in office
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- Minimum of 10 years of product development leadership in a modern technology business
- Extensive experience in product management, with a proven track record of leading and developing high-performing product teams
- Proven ability in hiring, performance management, and development of world-class, diverse teams through hands-on coaching
- Experience in organizing teams and roles to achieve missions effectively and enhance team motivation
- Expertise in acting as an authority on the PDLC, maintaining high standards of customer-centricity, governance, and quality
- Proficient in effectively negotiating and arbitrating complex requirements, dependencies, and priorities across multiple missions
- Deep understanding of platform scalability and technological leverage in product development
- Experience at high-growth companies is preferred, in a founder or GM capacity is a plus
- Experience building products in a highly regulated domain (e.g. fintech or healthcare) is a plus
What the job involves
- The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before
- They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease
- They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy
- Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value
- By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide
- We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business
- As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments)
- That will require you to have a keen intuition for customer needs, risk management, and commercialization
- Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience
- You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights
- As a Director of Product at Justworks, you’ll lead several teams with high-impact missions that collectively represent a significant part of our overall product suite
- You’ll oversee multiple complex bodies of work and initiatives by establishing rigorous financial processes for forecasting, reporting, and analyzing product results
- By closely partnering with our internal business units, customer-facing teams, and operations, you’ll continually refine and strengthen strategies within your scope
- While you’re adept at executional excellence in product management, you’ll spend much of your time teaching, coaching, and managing a large part of our product management organization
- You’ll be responsible for building the systems that enable us to consistently create great products across an expanding and increasingly complex product and regulatory landscape
- Directors are recognized as leaders throughout the organization more broadly
- Lead and develop diverse teams by overseeing hiring, performance, and growth to advance team members
- Mentor Product Managers in technical collaboration, coaching them to understand and communicate engineering concepts
- Oversee the PDLC, adapting processes to fit team and business needs while maintaining customer-centricity, governance, and quality
- Influence decision making and organizational trajectory to deliver high-impact products that offer sustained competitive advantage
- Lead and coach high-level business analysis and strategy that integrates feedback from internal teams and external experts
- Leverage your intuition and experience to influence nuanced product, policy, and business decisions
- Partner with Engineering on long-term architecture and quickly adopt new technologies to build modern, scalable products
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's acquisition of
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company values
- Camaraderie: As a growing company, we know how crucial teamwork, higher purpose, and a healthy dose of fun can be to success. Be an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness: We believe in radical transparency. This means being willing to share information, understand other perspectives, and consider new possibilities. Be curious, ask open questions, and be receptive to thoughts and feedback from others.
- Grit: They say when the going gets tough, the tough get going. We are a team of hardworking individuals with the courage to persevere. Be committed, be earnest, and dive in to get the job done well with a positive attitude.
- Integrity: We do the right thing. Be honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity: We make things easy for everyone to understand and do. Be innovative, unafraid of streamlining processes, a clear and concise communicator, and don't overcomplicate solutions.
Company HQ
Fulton Ferry District, NY
Articles
Leadership
Isaac Oates
(Executive Chair)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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