Legal Operations Lead, Notion

• We seek an experienced Legal Operations Lead to drive operational excellence across our Legal Team and support our ambitious growth trajectory
• 7+ years of combined legal operations, consulting, and related experience
• Demonstrated expertise in financial matter management, strategic planning, and managing vendor relationships
• Experience with matter management and e-billing platforms (e.g., Brightflag, SimpleLegal)
• Deep understanding of legal department operations and processes
• Strong communication skills and cooperative team player
• Natural curiosity, technologically savvy, and willingness to learn and operate tools, applications and systems that benefit the team’s workflows
• Ability to directly interact with, and build strong relationships and trust, with internal clients and leaders
• Resilience, resourcefulness, and the ability to make recommendations and decisions with imperfect facts
• Independent and strategic thought combined with excellent team player qualities (no job is too small or too large) and a willingness to take on additional responsibilities
• Proven track record building new or improving existing programs or processes
• Ability to thrive in a fast-paced environment

Desirable

• This role will report to the General Counsel and will partner on strategic planning, management of the Legal team’s financial matters, vendor relationships, and program/project management
• Work with the General Counsel on the strategic planning process for the Legal team, including tracking key areas of improvement for the team based on business objectives
• Coordinate with team leadership to define, plan for, and communicate key goals and initiatives
• Identify, collect, and use aggregate data to drive informed legal department-level decisions
• Track industry best practices to inform strategic planning
• Identify opportunities for efficiency gains and process optimization
• Serve as liaison between Legal and other stakeholder teams (such as Finance, Accounting, and Business Operations)
• Execute special projects as assigned by the General Counsel
• Work with the General Counsel on management of the department budget, including forecasting, obtaining accurate accruals from vendors, and spend tracking
• Serve as primary liaison with accounting and finance teams on budgeting and reporting
• Identify actionable insights and analytics from spend within the Legal team
• Develop and track departmental objectives for cost optimization and efficiency
• Develop data-driven benchmarking and analysis for practice areas and project types
• Oversee full lifecycle of outside counsel management, including onboarding, billing, evaluation, and optimization
• Manage end-to-end e-billing operations, including system administration and training
• Ensure vendor compliance with billing guidelines and department requirements
• Coordinate periodic business reviews with key partners
• Coordinate with procurement on vendor selection, management, onboarding, and compliance
• Review and reconcile invoices across e-billing and payment systems
• Partner with the General Counsel to ensure projects/processes are moving forward and the Legal team has access to information regarding the current status of projects and initiatives
• Coordinate meetings, information preparation, and updates for key initiatives
• Create standardized workflows for matter intake and project tracking