Applied Scientist, Dialpad
CA$148.7-173.2k
Salary applicable to candidates in BC only and may vary by other locations
AI-powered cloud communications platform
Open for applications
AI-powered cloud communications platform
1001+ employees
Open for applications
CA$148.7-173.2k
Salary applicable to candidates in BC only and may vary by other locations
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- Master’s or PhD degree in Linguistics, Computational Linguistics, Computer Science, Machine Learning, or related fields
- Demonstrated experience with machine learning, Python, Pytorch and other relevant tools and technologies
- A broad understanding of current LLM model architectures and techniques for tuning and optimizing LLMs
- Strong problem solving and analytical abilities, with the capacity to handle complex technical and analytical problems
- Excellent communication and collaboration skills to effectively work in a multi-disciplinary team. Familiarity with version control tools like Git for collaborative projects
What the job involves
- As an Applied Scientist at Dialpad, you'll be an integral part of our NLP team, working on our in-house LLM, DialpadGPT and other LLMs as we extend our NLP functionality to other languages (French, Italian, German, Spanish, and Dutch)
- You'll be involved in all stages of model development, from conceptualization to deployment, focusing on enhancing language understanding in business communications
- Collaboration will be key as you work alongside our engineering, design, and product teams to build ground-breaking applications
- This position reports to the Manager of the NLP team
- Develop, implement, and refine state-of-the-art Natural Language Processing and Machine Learning algorithms for Dialpad's products
- Conduct rigorous evaluation and monitoring of model performances and troubleshoot issues with a keen understanding of resultant business impacts
- Collaborate with cross-functional teams, including engineering, product, and design, to effectively deploy and scale models and algorithms in production
- Contribute to the development of DialpadGPT ensuring high accuracy, cost-effectiveness, and optimal performance in serving at scale
- Submit papers to top-tier academic conferences and journals and contribute to the broader scientific community by reviewing submissions
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has allowed it to heavily invest in the continued R&D of AI technologies to deliver a number of industry-first features. The company has also expanded globally with the opening of offices in Europe and Asia and plans to further extend its global footprint with additional investments internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
- 100% paid medical, dental, and vision plan 🇺🇸
- Catered lunches, free snacks & drinks 🇺🇸
Company values
- Do the right thing
- Delight our users
- It takes both skill & will
- Innovate continuously
- Every voice matters
Company HQ
San Ramon, CA
Articles
Leadership
Craig Walker
(CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
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