Applied Scientist, Dialpad

CA$148.7-173.2k

Salary applicable to candidates in BC only and may vary by other locations

Python

PyTorch

Git

Mid and Senior level

Vancouver

Remote from Canada, US

AI-powered cloud communications platform

Job no longer available

AI-powered cloud communications platform

1001+ employees

B2BEnterpriseCommunicationNetworkingTelecommunicationsCloud Computing

Job no longer available

CA$148.7-173.2k

Salary applicable to candidates in BC only and may vary by other locations

Python

PyTorch

Git

Mid and Senior level

Vancouver

Remote from Canada, US

1001+ employees

B2BEnterpriseCommunicationNetworkingTelecommunicationsCloud Computing

Company mission

To completely transform the way the world works together.

Job

Company

Role

Who you are

Master’s or PhD degree in Linguistics, Computational Linguistics, Computer Science, Machine Learning, or related fields
Demonstrated experience with machine learning, Python, Pytorch and other relevant tools and technologies
A broad understanding of current LLM model architectures and techniques for tuning and optimizing LLMs
Strong problem solving and analytical abilities, with the capacity to handle complex technical and analytical problems
Excellent communication and collaboration skills to effectively work in a multi-disciplinary team. Familiarity with version control tools like Git for collaborative projects

What the job involves

As an Applied Scientist at Dialpad, you'll be an integral part of our NLP team, working on our in-house LLM, DialpadGPT and other LLMs as we extend our NLP functionality to other languages (French, Italian, German, Spanish, and Dutch)
You'll be involved in all stages of model development, from conceptualization to deployment, focusing on enhancing language understanding in business communications
Collaboration will be key as you work alongside our engineering, design, and product teams to build ground-breaking applications
This position reports to the Manager of the NLP team
Develop, implement, and refine state-of-the-art Natural Language Processing and Machine Learning algorithms for Dialpad's products
Conduct rigorous evaluation and monitoring of model performances and troubleshoot issues with a keen understanding of resultant business impacts
Collaborate with cross-functional teams, including engineering, product, and design, to effectively deploy and scale models and algorithms in production
Contribute to the development of DialpadGPT ensuring high accuracy, cost-effectiveness, and optimal performance in serving at scale
Submit papers to top-tier academic conferences and journals and contribute to the broader scientific community by reviewing submissions

Our take

Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.

As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.

The Unicorn company's funding has allowed it to heavily invest in the continued R&D of AI technologies to deliver a number of industry-first features. The company has also expanded globally with the opening of offices in Europe and Asia and plans to further extend its global footprint with additional investments internationally.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

8% employee growth in 12 months

Glassdoor (4.3)

Trustpilot (4)

Company

Funding (last 2 of 9 rounds)

Dec 2022

$50m

LATE VC

Dec 2021

$170m

LATE VC

Total funding: $450m

Company benefits

Company stock options
Continued education stipend
Cell phone, home internet, and gym membership stipend
Work from home opportunities
100% paid medical, dental, and vision plan 🇺🇸
Catered lunches, free snacks & drinks 🇺🇸

Company HQ

San Ramon, CA

Leadership

Craig Walker

(CEO)

Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.

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