Principal Renewal Account Manager, Ivanti
IT service and asset management software
Be an early applicant
IT service and asset management software
1001+ employees
Be an early applicant
1001+ employees
Company mission
To be a global technology leader enabling organisations to thrive in the Everywhere Workplace.
Role
Who you are
- Minimum seven years renewals sales experience with a software company
- Strong selling and negotiation experience
- Strong process-oriented work style
- Solid foundational knowledge of IT/software
- Demonstrated ability to effectively communicate (verbal and written) with C-Level contacts
- Strong organisational skills and attention to detail while maintaining speed of execution
- Experience leading cross functional team efforts
What the job involves
- The Principal Renewal Account Manager (PRAM) is responsible for renewing a complex and diverse portfolio of maintenance, subscription and SaaS renewals for our largest Enterprise customers
- The PRAM works directly with Ivanti Enterprise sales team, resellers and customers. The individual must be a self-starter, pro-active and have excellent verbal and written communication skills. This position will report to the Global Strategic Renewals Director
- Proactively manage quarterly and annual renewal portfolio for assigned Enterprise customers
- Act as the focal point and subject matter expert for all renewals related activity including but not limited to leading internal POD discussions, coordinating Sales, Deal Desk/Sales Ops, Legal and Finance around renewal proposals and issues
- Independently build and manage quotes and proposals for complex deals for resellers and customers at least 120 days in advance
- Drive incremental revenue growth with assigned accounts by identifying cross-sell and upsell sales opportunities using value-based selling techniques
- Act as a subject matter expert and trusted advisor to Sales, customers and partners by consistently establishing value beyond the renewal interaction
- Maximize renewal value, ensure on-time renewals and mitigate cancellations
- Track quotes, phone calls and emails in Salesforce.com with high degree of accuracy and detail
- Handle complex customer objections and negotiate renewal contracts independently as required
- Provide highly accurate weekly/monthly/quarterly forecast of renewals pipeline
- Consistent contributor to team and assist management on special projects and promotions as requested
- May assist as Subject Matter Expert and mentor to new hires and junior RAMs
Our take
As a well-established name in the industry, Ivanti has grown and changed since their initial founding as LAN Systems in 1985. From 2017, LANDESK, the successor to LAN systems merged with HEAT Software to become Ivanti. Since then, Ivanti have brought other smaller companies under its name.
Marketing itself as a service for IT and asset management solutions, Ivanti’s flagship product, the Ivanti Neurons IT Platform, uses machine learning to pre-emptively detect and solve IT issues automatically. Ivanti also offers a suite of cyber security software, from VPNs to real-time cyber security surveillance.
Concerns were raised for products of Ivanti’s subsidiary companies MobileIron and Pulse Secure, as a flaw with the VPN’s systems allowed hackers to exploit and gain control of the networks using them. With hacking being a common and serious concern for all data-based companies, Ivanti are not alone with this data breach and in 2023 has taken steps to remedy its previous hacks through zero trust and Unified Endpoint Management tools.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (2 rounds)
Jan 2005
$35m
SERIES B
Jan 2000
$5.6m
SERIES A
Total funding: $40.6m
Company benefits
- Family Medical Leave
- Remote Work Program
- Dental Benefits
- Life Insurance
- Mental Health Benefits
- Disability Insurance
- Health Insurance Benefits
- Vision Benefits
- Company Outings
- Fitness Subsidies
- Job Training & Conferences
- Performance Bonus
Company values
- Locking Arms
- Fight the Good Fight
- Champions for Our Customers
- Outcomes Matter Most
Company HQ
South Jordan, UT
Articles
Leadership
Jeff Abbott
(CEO, not founder)Previously a board member of the Posse Foundation.
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