Account Manager, Launchmetrics

• Bachelor’s degree or equivalent experience in business, or related field
• Previous experience in a customer-facing role.You have the ability to perform within a fast-paced, multi-priority setting
• You are a customer-first mentality; the ability to empathize and build customer loyalty
• You have strong critical thinking, analytical, and complex problem-solving skills
• You are a highly motivated, “do-er” with a strong sense of collaboration, ownership, urgency, and drive

Desirable

• Compiling coverage monitoring analysis and producing ad-hoc reports focusing on different aspects of strategies implemented by the clients and cross-checking KPI results
• Designing and presenting the market overview analyses dedicated to the clients’ performance against key competitors, providing valuable insights to boost their brand performances
• Supporting clients with their day-to-day activities, including alert settings and updates on their Print, Web, and Social platforms
• Delivering customer enablement training for best practice use of the DMR tools and platforms
• Tracking and shipping monitored US & Canadian publications
• Annually updating information for monitored publications in multiple countries

• Step 1: Intro Call
• Step 2: Meet & Greet
• Step 3: Culture Fit Interview