Delivery Manager, Semble
Bilingual English/French
£55-75k
+ Equity
Senior and Expert level
London
Cloud-based medical & administration system
Open for applications
Cloud-based medical & administration system
101-200 employees
HealthcareB2BInternal toolsCloud ComputingData SharingMedTech
Open for applications
£55-75k
+ Equity
Senior and Expert level
London
101-200 employees
HealthcareB2BInternal toolsCloud ComputingData SharingMedTech
Company mission
To amplify the impact of healthcare professionals.
Role
Who you are
- Fluent French speaker (C1/C2) - you will be the primary Delivery Manager for our French coordination team and need to communicate fluently with French-speaking stakeholders
- Professional proficiency in English (B2+/C1 minimum)
- 5+ years' experience in a Delivery Manager or Project Manager role, with the ability to work across cross-functional teams including Sales, Product, Tech and Execs as well as traditional product delivery teams
- Strong programme and project management experience, coordinating complex cross-functional initiatives involving multiple stakeholders and dependencies
- Solid understanding and hands-on experience embedding Agile methods and frameworks such as Scrum, Kanban, Lean, and facilitating Agile ceremonies
- Strong interpersonal and facilitation skills, with the ability to lead, influence, motivate teams individually, and challenge where appropriate
- Experience setting up new teams
What the job involves
- This is a unique Delivery Manager role with a dual focus
- You will act as the primary Delivery Manager for our French market and UK Enterprise coordination teams, ensuring work is progressed, communicated and delivered effectivel across both French and English-speaking stakeholders respectively, as well as the wider Semble organisation
- This includes strong programme/project coordination with responsibility for managing plans, dependencies, risks, and stakeholder alignment
- Alongside this, you will provide support as a Delivery Manager for one or more of our Product Delivery teams when needed
- Owning programme/project coordination for French-market initiatives, ensuring clear plans, aligned stakeholders, managed dependencies, mitigated risks and timely delivery across multiple teams
- Bridging language and cultural gaps between the French team and internal UK and international teams to ensure alignment and clarity at all times
- Supporting the coordination of cross-team dependencies involving the French market, proactively managing risks, timelines and handoffs, and ensuring nothing falls through the gaps
- Facilitating meetings and ceremonies in French and English, and providing clear communication to English-speaking stakeholders
- Acting as a Delivery Manager for UK Enterprise-level initiatives, providing structure and rigour where it is needed most
- Coordinating cross-functional delivery involving Enterprise stakeholders, ensuring plans are in place, dependencies are tracked and risks are managed
- Supporting Enterprise teams in maintaining momentum on key initiatives, proactively surfacing blockers and driving resolution
- Providing clear and consistent reporting on progress, timelines and delivery health to senior stakeholders
- Bridging between commercial, product and technical teams to ensure Enterprise delivery is joined up and on track
- Challenging and improving organisational processes
- Defining processes and procedures
- Encouraging and facilitating a continuous improvement process, mindset and environment and be a driver in positive change to the organisation
- Acting as an enabler to the delivery process and ensuring that exceptional value is provided to our clients through software that is delivered on time, is efficient and finished to a high-quality standard
- Tracking the progress of projects and working with Product Managers to adjust as needed to keep the delivery on track
- Applying strong programme/project management disciplines where needed, including planning, milestone tracking, stakeholder alignment, dependency management and delivery reporting
- Providing consistent reporting on project progress
- Collating and tracking metrics to help with effective forecasting so that delivery estimations are as accurate as possible
- Facilitating ceremonies, workshops and discussions; mentoring and encouraging teams and individuals in self-organisation, cross-functionality and collaboration to solve problems and drive higher productivity
- Promoting and embedding Agile principles and delivery techniques
- Protecting the teams and making sure they collaborate, communicate and focus on what is most important
- Helping to both highlight and proactively manage cross-team dependencies
- Supporting teams in identifying and managing risks or blockers to delivery
- Being successful in this role means:
- Helping shape the operational delivery model of work; ensuring that the right processes are in place to support delivery
- Stepping in where delivery support is needed and knowing how to quickly add value
- Coaching teams to be the best they can be
- Thinking outside of the box
- Being flexible and adaptable and able to adjust quickly to changing priorities
Salary benchmarks
Our take
In healthcare, overloaded systems riddled with room for error are in dire need of an overhaul. Semble (previously Heydoc) is one of the startups stepping in to try and fix the problem. Its integrated clinical system aims to help practices manage patient data and streamline their administration and operations.
Semble is not the only option in the market, but its focus on private hospitals and clinics may well work to its advantage, as many of its competitors primarily target the NHS. The company's cloud-based system aligns the company with the broader trend towards cloud-based operations, another good sign for its future growth.
A well-funded business, Semble has been able to remain at the forefront of innovation through adding automation and most recently, AI to its system. A considerable influx of investment in 2024 will help to consolidate its market position in the UK as well as support the expansion of its newer presence in France.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2024
$15m
SERIES B
Sep 2021
$8.3m
SERIES A
Total funding: $27.5m
Company benefits
- The great feeling coming with knowing you do something that matters: improving healthcare!
- Autonomy and ownership – we’ll set the vision and share the context, then we trust you to run with things – that’s the reason we hire you!
- 36 days holiday a year (including BH), that we will expect you to actually take so you can recharge and rest
- Get the tech you need - You will get the latest MacBook and take your pick across a wide range of equipment to set up your home office ergonomically
- Work alongside an inspiring team – our two founders have started Semble after a successful startup exit, and your future colleagues are all knowledgeable and innovators in their field
- Fantastic office space in Central London, right outside Monument - with a roof terrace, weekly animations, loads of natural light, and cute doggies!
- The usual free bits coming with nice offices (barista coffee, tea, fruits, happy hours and activities...).
- Company Equity - We appreciate and recognise all of our employees’ contributions, so everyone is eligible for Semble share options!
- Comprehensive health & wellbeing support – including private health insurance, and mental health support and free therapy sessions through Oliva.
- Hybrid & flexible work environment – work from anywhere in the UK, with also some flexibility to work across Europe. You decide how much or how little you go to the office
Company values
- Impact - we do work that matters
- Collaboration - we are in it together
- Human touch - we deeply care
Company HQ
WeWork Bercy, Paris (France)
Leadership
Christoph Lippuner
(Co-Founder & CEO)Previously Executive Director at J. P. Morgan, before Co-founding and serving as CEO at Orogo.
Mikael Landau
(Co-Founder & CTO)Previously Executive Director at Goldman Sachs, before moving on to Co-found Orogo.
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