Manager of New Verticals, DoorDash
Platform Strategy & Operations
$128.9-214.8k
+ equity
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$128.9-214.8k
+ equity
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You solve problems from first principles. You’re excited to think innovatively, and you resist “this is how it’s always been done” thinking
- You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team
- You’re analytical. You’re comfortable building complex SQL queries across multiple data sources and have experience with data visualization and dashboarding tools
- You have 6-8+ years of experience. You’ve succeeded in fast-paced cultures (tech, operations, strategy, consulting, banking, or a related experience), and you’ve led teams to achieve audacious goals
- You are a leader. You have 1+ years of experience managing high-performing teams
- You have a completed Bachelor’s Degree
What the job involves
- You will shape DoorDash's catalog & selection strategy across our convenience, grocery, alcohol, and retail businesses
- Your work will impact the Dasher, Merchant and Consumer in different aspects
- You may focus on improving the selection that appears on our store menus or how we onboard our SMB & enterprise Merchants, with a Machine Learning/AI-first platform and so much more
- You will report into a Senior Manager, you will start as an Individual Contributor and you will have the opportunity to become a people manager in the future
- Build the Future: You will help develop the strategy for how our retail operations work. You will create quarterly and annual plans that push our business forward and are aligned with our product capabilities. You will help these teams identify opportunities for enhancing our existing product offering and methods to improve quality for all sides of our marketplace
- Collaborate & Influence: Become the voice of innovation! Champion solutions to enhance the user experience. Where a product or operations solution is needed to unlock growth and reduce cost, you will advocate for those resources with your central partners
- Analyze: You love working with data and using data to drive business decision-making. You will conduct a/b tests, operational experiments and use those insights to inform strategy moving forward
- Learn: You will be deeply immersed in our US and International grocery and retail operations, forming a POV on the best path forward on in-store operations and product roadmaps alongside a dynamic high performing team
Our take
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Mid-Market, San Francisco, CA
Leadership
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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