Vice President of Product Design & Research, OpenTable
CA$240-280k
This role is eligible to be considered for an annual bonus and equity grant
More information about location
Online restaurant reservation service
Open for applications
Online restaurant reservation service
1001+ employees
Open for applications
CA$240-280k
This role is eligible to be considered for an annual bonus and equity grant
More information about location
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- 12+ years of experience in product design with 5+ years in a leadership role building and scaling a large, multi-disciplinary design organization preferably in B2C or marketplace companies
- Strong portfolio that showcases defining long-term design strategy, complex and creative UX solutions, visual design and solid information architecture. Proficient in using quantitative and qualitative data to steer design thinking and measure the success of product changes
- Outstanding communication, presentation, and interpersonal skills. Compelling storyteller who can inspire diverse audiences
- Strong point-of-view on modern, effective design processes and systems. Proficient in current design software and tools
- Experience partnering with and influencing cross-functional teams and managing design projects from concept to completion
What the job involves
- Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture
- We are looking for a Vice President of Product Design & Research to lead the product design and research function at OpenTable
- This role will play a pivotal role in helping shape our visual identity, defining our design strategy across our marketplace & SaaS offerings and ensuring the highest quality of creative output
- They will work closely with cross-functional teams to deliver innovative, compelling and cohesive design solutions that enhance user experience, elevate our brand and align with our business goals
- Craft the Vision: Define, evangelize and implement a design vision and strategy that articulates OpenTable’s product vision and aligns with our company’s business objectives
- Exceptional Execution: Oversee the end-to-end design process - ensuring high standards of quality, consistency and aesthetics across all in-product experiences in a timely manner. Partner with and influence marketing and brand teams to ensure consistent and market-leading visual experiences across all digital touchpoints
- Cross-functional Collaboration: Forge strong relationships with leaders across product, engineering, marketing, sales, brand and partnerships to ship impactful, high quality products
- Champion the customer: Champion a customer centric, data driven and market aware approach that implements research and data
- Mentorship and Management: Lead, mentor and inspire a diverse team of designers and research ops across multiple product verticals. Cultivate a culture of innovation, customer centricity and collaboration within the organization. Invest in upleveling design craft
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO, not founder)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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