Technical Account Manager, Illumio
$147-176k
+ Equity
Automated enforcement against cyberattacks
Job no longer available
Automated enforcement against cyberattacks
501-1000 employees
Job no longer available
$147-176k
+ Equity
501-1000 employees
Company mission
To enable every organization to realize a future without high-profile breaches.
Role
Who you are
- To thrive in this role, you must possess 10-12 years of experience supporting SaaS enterprise software, demonstrate exceptional written and verbal communication, and have a deep knowledge of cybersecurity industry products, coupled with the ability to influence multiple levels of an organization
- Knowledge of cybersecurity industry products
- Exceptional written and verbal communication
- Experience deploying enterprise security solution
- Ability to influence multiple levels of an organization
- 10-12 years of experience supporting SaaS enterprise software
- Bachelor’s degree in engineering or science
What the job involves
- In this role, you will provide subject matter expertise on cybersecurity, zero trust, and Illumio products, engaging with clients to build strong relationships and ensuring the success of deployments, expansions, and partnerships
- Everyday, you will deploy, troubleshoot, monitor, and manage Illumio products, conduct health checks, and document recommendations while managing escalations and acting as a conduit between clients and Illumio Product Management and Engineering
- Provide subject matter expertise on cyber security, zero trust, and Illumio products
- Deployment, troubleshooting, monitoring, and management of your Illumio deployment and product upgrades
- Perform health checks and document recommendations based on the results
- Assemble and track key performance indicators
- Provide best practices for deployment, upgrades, and expansions
- Manage escalations to resolution with cross-functional team
- Assist with executive communications on topics such as solution value or risk assessment
- Act as a conduit to Illumio Product Management and Engineering for technical issues or product suggestions
- Mitigate issues with proactive guidance based on extensive customer experience
- Develop reports and metrics for ongoing operations
- Prepare and maintain project documentation
Our take
Cybersecurity remains an ongoing battle, with evolving cyberthreats and ever-more determined cybercriminals, and major data breaches such as the SolarWinds hack have the potential to cause widespread disruption. Illumio is taking a different approach to most of the mainstream security companies, with a process called "microsegmentation". This makes it easier to guard companies from security breaches, and contain any breaches that occur.
Detection of viruses is no longer considered sufficient to keep companies and individuals safe. Illumio takes a “zero trust” approach, in which everything is viewed as suspicious, a similar approach to that which is used by the White House. The company operates at the cutting edge of microsegmentation, focusing on protecting cloud datacenters and workloads. With more and more companies moving to the cloud, this approach is crucial.
Illumio also protects endpoints, partnering with big players such as Citrix, Amazon Web Services, and Splunk. A collaboration with Appgate, a Zero Trust secure access company, delivers the industry's first integrated Zero Trust Network Access and Segmentation solution, which can reduce risk across hybrid infrastructure, and proves Illumio's dedication to innovating the space. Additionally, the company announced a Federal Risk and Authorisation Management Program (FedRAMP), which is tailored to assist federal agencies in reducing risk.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$225m
SERIES F
Feb 2019
$65m
SERIES E
Total funding: $563.7m
Company benefits
- Medical, Dental, Vision Coverage
- Health and Dependent Savings Accounts
- Life and Disability Programs
- Paid Parental Leave
- Voluntary Benefit Programs
- Company Sponsored Wellness Program
- Wellness Reimbursement Program
- Retirement Savings
- Equity Opportunities
- Paid time off and Paid Holidays
- Employee Incentive Program
Company HQ
Sunnyvale, CA
Leadership
Andrew Rubin
(Co-Founder & CEO)Started in Business Development, as an Analyst at VoiceNet Communications, and as a Director at VoiceNet. Worked at Cymtec Systems for over 8 years, promoted from VP of Sales to CEO. Seed Investor in Tory Burch, and Powermat. Current Strategic Advisor to Menlo Security, and Bolt.
PJ Kirner
(Co-Founder & Strategic Advisor)Studied Computer Science at Cornell. Worked as an Engineer Manager for over 6 years at Trilogy. Software Architect at Funkware for over 3 years. Was Principal Systems Engineer at Cluster File Systems. Distinguished Engineer for over 5 years at Juniper Networks. Was CTO of Cymtec Systems.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 57 more jobs at Illumio