IT Manager, Findigs

• 5+ years of progressive experience in IT management or system administration, ideally in a high-growth SaaS environment
• Strong experience managing mixed Mac and PC environments, and expert-level knowledge of Google Workspace administration
• Hands-on experience with SOC2 compliance, MDM solutions (JumpCloud), and automated compliance platforms (Vanta)
• Proven ability to manage office networking (Wi-Fi, LAN) and conference room technology (Zoom Rooms)
• Ability to operate as an individual contributor, transitioning workflows from external vendors and building internal processes from the ground up
• Excellent written and verbal communication skills, with the ability to partner cross-functionally and translate complex technical issues for non-technical staff

Desirable

• The IT function is a critical pillar of our Engineering organization, ensuring our global workforce has the tools, security, and connectivity needed to build the future of renting
• As we transition from external consultancy to internal expertise, this role will serve as the primary owner of our internal infrastructure
• You will work closely with the Head of Engineering to establish a robust, scalable IT environment that supports our high-growth trajectory
• We are seeking a highly skilled and motivated IT Manager to join our team
• In this role, you will be an individual contributor responsible for the end-to-end management of our internal technology, security compliance, and office infrastructure
• This is a high-impact position where you will take over functions previously managed by a contract firm, bringing them in-house to drive efficiency and security
• Onboarding & Offboarding: Own the end-to-end lifecycle for our global workforce, ensuring seamless hardware provisioning and software access for all new hires and secure deprovisioning for departures
• Security & Compliance: Manage SOC2 processes and maintain our security posture using Vanta and JumpCloud (MDM)
• Office Infrastructure: Take full ownership of our NoHo office tech, including high-speed Wi-Fi management, Zoom Room configurations, and general troubleshooting for in-office hardware
• Tooling & Permissions: Serve as the primary administrator for Google Workspace and other core SaaS tools by managing user permissions, access requests, and license optimization
• Global Support: Manage hardware and software setups for our global workforce, including monitoring and compliance for offshore teams via ActiveTrak
• Budget & Procurement: Manage your own budget line items for IT tooling, hardware procurement, and vendor relationships
• Cross-functional Collaboration: Partner with Engineering and Operations to ensure our tech stack aligns with company growth and security requirements