Sales Development Representative, Yuma AI

AI Mid Market, Europe

€24-35k

OTE

+ Equity

Entry and Junior level

Barcelona

Customer support automation

Be an early applicant

Customer support automation

21-100 employees

B2BArtificial IntelligenceCustomer serviceSaaSAutomation

Be an early applicant

€24-35k

OTE

+ Equity

Entry and Junior level

Barcelona

21-100 employees

B2BArtificial IntelligenceCustomer serviceSaaSAutomation

Company mission

To empower merchants with the most recent AI capabilities while empowering customer support agents in their mission to delight customers.

Job

Company

Role

Who you are

6+ months experience in sales or relevant field
High leverage of AI tools
SaaS experience - advantage
Strong customer-facing skills
Excellent written and oral communication skills
Self starter, goal-oriented, customer-centric
Grit and perseverance
Strong analytical skills
Great attitude and comfortable operating with autonomy. Ability to take and implement feedback
Track record of achieving sales metrics and necessary work ethic and attitude to achieve quota attainment, consistently

What the job involves

We’re looking for a highly motivated Mid Market Sales Development Representative to join our team and accelerate new business growth
Mid market SDRs are a foundational piece in Yuma AI's sales organization and help generate pipeline through interactions with prospective customers, across verticals and various personas
You’ll work closely with Account Executives and your teammates to strategically generate interest in Yuma AI with some of North Europe’s largest brands
Generate new business opportunities through thoughtful and personalized outreach
Strategic, outbound prospecting through cold calls, email, and LinkedIn
Conduct account research, identify key decisions makers, and build relationships with prospects
Partner with account executives and cross functional teams to identify new pipeline opportunities and book introductory meetings with Yuma AI
Become a subject matter expert on Yuma AI’s platform and the Customer Service Space

Our take

Yuma AI is transforming eCommerce customer support with its AI-driven automation solutions. By integrating advanced AI agents into platforms like Shopify, Yuma enhances productivity, reduces operating costs, and improves customer satisfaction.

The platform stands out for its ability to generate human-like interactions, mirroring brand tone and boosting operational efficiency. This has proven a success and the platform is rapidly increasing ticket automation rates and reducing response times.

In its pursuit of continued growth, Yuma has closed a successful Seed funding round. With this capital, the platform aims to expand its capabilities and further revolutionize eCommerce customer support.

Freddie

Company Specialist at Welcome to the Jungle

Company

Funding (2 rounds)

Nov 2024

$5m

SEED

Mar 2023

$0.2m

SEED

Total funding: $5.2m

Company HQ

SoMa, San Francisco, CA

Leadership

Guillaume Luccisano

(Founder & CEO)

Previously co-founded Triplebyte where they served as CTO for 6 years. They also co-founded Socialcam where they served as the VP of Engineering for 3 years.

Salary benchmarks

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