Account Executive, Instrumentl

• 2-4 years of closing experience in a high-velocity, customer-facing SaaS role (or similar environment)
• Empathy: driven to solve the actual, underlying problem for customers, especially problems that go unsaid
• Curiosity: you make an effort to understand the true nature of the problem your customers want to address so you can provide the best possible solution
• Grit: you understand that mastery of any role requires hard work and coaching, and enjoy that challenge and journey
• Excellent written and verbal communication skills
• Drive: you want to take control of your own success and build on the processes already in place
• Comfortable with tools like G Suite, Zoom, Slack, and CRM platforms

Desirable

• We’re hiring a remote Account Executive to be the face of our brand for prospective customers. Our new Account Executive will have a key role in shaping the future of the Sales team, working directly with the AE Sales Manager and Head of Sales
• As an Account Executive at Instrumentl, you'll deliver 1:1 concierge onboarding and consultative sales experiences for our prospective customers. You'll be speaking to busy Executive Directors, Development Directors, Grants Managers, and professional grant writing consultants
• We’ll expect you to convey warmth, kindness and competence in your approach. These folks are out there raising money to achieve their missions and you’ll help them leverage Instrumentl to get there faster!
• We’re hiring an Account Executive, reporting to our AE Senior Manager, to deliver 1:1 concierge onboarding and consultative sales experiences for prospective customers
• You'll handle a mix of inbound and outbound-sourced opportunities from first call to close. We are looking for someone who is a hunter at the core and knows how to own a book of accounts
• You’ll be speaking to busy Executive Directors, Development Directors, Grants Managers, and professional grant-writing consultants. We’ll expect you to convey warmth, kindness, and competence in your approach. These folks are out there raising money to achieve their missions, and you’ll help them leverage Instrumentl to get there faster
• Pipeline & Closing:
• Become an expert on grants and institutional fundraising so you can have genuinely useful conversations with prospects
• Outbound into your book of business using creative, personalized tactics to generate pipeline
• Run a mix high-velocity and longer sales cycles with warmth and precision, from first contact through close
• Follow up with prospects quickly and be highly responsive to their questions
• Experiment with new onboarding flows and sales pitches to accelerate growth
• Customer Experience & Feedback:
• Deliver concierge-level onboarding experiences that upgrade customers’ institutional fundraising workflows and help them love the Instrumentl brand
• Provide product and design input on the first-time user experience
• Surface insights from customer conversations to improve positioning and pitch

• Using the Apply button, please submit your responses to the prompts below:
• 1. Why are you interested in Instrumentl & this role?
• 2. Please describe your past experience related to this role. We are interested in learning more about your quota (or equivalent) at your most recent sales job, your performance, the customer profiles and contract sizes you’ve worked with in the past, and the highest number of customers you've closed or worked with in a single month
• If this would be your first sales role, please explain why you're interested in making the transition and how your past experience has prepared you for the AE position
• 3. Where did you hear about this role?
• Along with your responses, please attach your CV or resume