Product Manager, Housecall Pro
Mobile
$108-135k
+ Equity; salary is based on location
More information about location
Home services business management software
Job no longer available
Home services business management software
1001+ employees
Job no longer available
$108-135k
+ Equity; salary is based on location
More information about location
1001+ employees
Company mission
To help home service professionals succeed.
Role
Who you are
- 3+ total years of experience in product management, with at least 2 years in mobile product management
- Deep understanding of mobile product management and design best practices
- Bachelor's degree in a related field or equivalent work experience
- Proven track record of leading high-impact product initiatives from concept to launch
- Expertise in agile development, product strategy, product lifecycle management, and UX best practices
- Strong understanding of go-to-market commerce enablers (e.g., payments, subscriptions, loyalty programs)
- Demonstrated ability to align teams around a strategic vision and execute effectively
- Experience in highly performing product organization
- Passionate about user experience and deep customer empathy
- Strong project management skills, including the ability to think and operate at high and low altitudes and lead multiple complex projects simultaneously
- Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trends
- Excellent problem-solving, organizational and analytical skills
What the job involves
- As a Product Manager II (Mobile) you are responsible for expanding and improving the product offerings and experiences on Housecall Pro’s mobile apps.You build mobile-first experiences that drive business growth and efficiency for the 100,000 Pros who use our apps every single day
- This role is designed for a motivated product manager who excels at leveraging mobile app best practices, data, and customer and competitive insights to identify and execute on opportunities
- You deliver measurable results through strategic ideation, mobile-first innovation, and collaborative execution
- The ideal candidate is a relentless problem-solver with an entrepreneurial spirit, capable of thinking both strategically and tactically through complex challenges
- This role is best-suited for someone who excels in a fast-paced environment, who is results-oriented, and who is motivated by owning significant business impact
- Think. Define product vision and strategy, identifying opportunities that align with company objectives and customer needs
- Conduct market research, analyze competitive trends, and gather customer feedback to inform product direction
- Prioritize product features and initiatives based on impact and feasibility
- Develop and present product requirements and specifications to stakeholders
- Explore. Collaborate with cross-functional teams (e.g., Engineering, Design, Product Marketing, Strategy, and Operations) to develop and validate impactful solutions
- Guide and mentor Product Designers to ensure strong design execution and customer experience
- Develop user flows, wireframes, and product specifications that drive usability and engagement
- Partner with go-to-market teams to refine product positioning, pricing, and risk management strategies
- Conduct user testing to validate solutions and iterate based on feedback
- Plan. Lead sprint planning, backlog prioritization, and product roadmap development
- Define success metrics and ensure alignment with key stakeholders
- Communicate product updates and progress to leadership and cross-functional teams
- Build. Drive the execution of product development, working closely with Engineering to deliver high-quality features
- Ensure quality standards are met through product testing and validation
- Remove roadblocks and foster collaboration among teams to maintain development momentum
- Launch & Learn. Oversee product launches and coordinate with Marketing, Sales, and Customer Support for seamless execution
- Monitor product performance, adoption, and customer feedback post-launch
- Implement improvements and iterate quickly based on data-driven insights
- Mentor and support developing product team members as they grow in their roles, contributing to the growth of the product management team
Our take
Housecall Pro is a leading software platform built for home service professionals, including hVAC, plumbing, and electrical contractors. It operates in a market where managing jobs, schedules, customer communications, and billing can be complex and time-consuming.So, by providing tools to simplify these tasks, Housecall Pro helps service businesses run their operations more smoothly.
Trusted by over 200,000 professionals, Housecall Pro offers a suite of tools for scheduling, dispatching, invoicing, and customer communication, all powered by AI-driven automations. And its platform is designed to make day-to-day operations easier so pros can save on time and focus on delivering quality work.
The company recently launched initiatives that further cement its role as an innovator in the industry too. Its partnership with Bluon brings AI-powered HBAC support and an extensive technical database directly into the workflow, helping technicians complete jobs faster and with more accuracy. Meanwhile, the Electrical Toolkit app provides electricians with professional-grade calculators and tools for precise, NEC-compliance work. With these advancements, Housecall Pro isn't just supporting current operations, it's shaping the future of homer service software.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2022
$65m
SERIES D
Sep 2018
$30m
SERIES C
Total funding: $115m
Company benefits
- Healthcare coverage: Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums.
- Competitive pay and equity opportunities: Housecall Pro offers market competitive compensation that includes variable pay opportunities, and we continuously evaluate market benchmarks. Our quarterly internal talent reviews provide the opportunity for performance success discussions and feedback. Certain roles are also eligible for equity this fast-growing technology company.
- Time off: We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.
- Remote work: Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.
- Family: Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!
- Learning and development: Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.
- Career acceleration: We like to help our people as much as we do our Pros. Housecall Pro helps you accelerate your career with dedicated Career Success Conversations, frequent two-way feedback, and milestone learning programs like our Manager 101 series.
- Wellness: Housecall Pro provides immediate access to a robust Employee Assistance Plan (EAP) for all employees. We also invite everyone to join us for two or three monthly virtual wellness sessions led by experts on a variety of topics.
- Mental health: Housecall Pro’s monthly wellness programming, presented by experts, often spotlights mental health topics. Employees can join live webinars or watch recordings later. We also have an extensive Employee Assistance Plan with multiple resources including direct access to mental health providers.
- Office setup: Housecall Pro provides each new employee with a home office setup that includes a computer and accessories. We also offer ongoing internet and phone reimbursement to help offset expenses.
- Income protection: Housecall Pro wants you to have peace of mind if the unexpected happens. We pay for disability and life insurance. We also offer voluntary accident and hospital plans to help at times when you might need something additional.
- Financial wellness: Housecall Pro offers several ways to save on taxes and plan for your future. Our Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA) help you put aside money tax-free for qualified medical and daycare expenses. Our 401k plan provides powerful tax-free retirement savings along with access to financial planning tools.
Company HQ
River North Art District, Denver, CO
Leadership
Michael Beaudoin
(CEO)Early-stage startup Investor and Mentor. Served as a Board Member from 2015, then becoming CEO in 2020. Has been on the founding team at a number of other startups including a 13 year spell in charge of HomeAdvisor.
Ian Heidt
(Co-Founder & Chief AI Officer)Previously CEO from the company's 2013 launch until Michael Beaudoin stepped into the role in 2020. Previously spent seven years as a Director at multinational corporation Qualcomm.
Adam Perry-Pelletier
(Co-Founder & Chief Engineering Officer)Spent six years prior to Housecall Pro at Qualcomm as Director of Engineering. Former Software Engineer at Moebius Solutions and Tachyon Networks.
Roland Ligtenberg
(Co-Founder & SVP of Growth & Innovation)Former Qualcomm Product & Business Development Manager, former Managing Partner at tech consultancy Light Mountain Partners. Was the Founder of the San Diego Electronic Music Initiative.
Share this job
View 29 more jobs at Housecall Pro