Senior Product Designer, Nextech

• We are looking for candidates with experience in healthcare RCM systems or those with backgrounds in financial technology or complex enterprise systems design
• The ideal candidate anchors their design practice with systems and workflows in mind, approaching problems with a deep understanding of the complexities of healthcare environments
• We are looking for candidates who excel in a collaborative, fast-paced environment, contributing innovative ideas to a cross-functional team to optimize healthcare financial operations
• 4-5+ years’ experience in a UX/UI or Product Design role (or combination of)
• Strong portfolio showcasing a range of successful design projects, demonstrating expertise in user-centered design, information architecture, interaction design, and visual design (to be considered, you will be asked provide some examples of your work)
• Deep understanding of design principles, user experience best practices, and accessibility standards
• Experience conducting user research, including user interviews, surveys, and usability testing, and the ability to translate findings into actionable design recommendations
• Ability to take the lead and own one’s own tasks and projects from start to finish
• Excellent communication skills, with the ability to effectively present and articulate design decisions to stakeholders and cross-functional teams
• Capable of working on multiple projects at a time with an understanding of where and how to focus your efforts accordingly
• Basic understanding of front-end building blocks (HTML, CSS) and frameworks (Angular, Javascript) so the translation from design to development is clear
• Experience working with design systems, pattern libraries, and component-based design

Desirable

• As a Senior Product Designer at Nextech, you will play a pivotal role in designing solutions that significantly impact healthcare delivery and create positive outcomes for providers and patients
• This role will focus on designing solutions for our Revenue Cycle Management (RCM) offerings, encompassing key areas such as claim submission, billing, collections, coding, and denial management
• Help conquer major obstacles for innovative, enterprise-level solutions by optimizing complex user workflows into simpler ones across the entire product life cycle and multiple product launches
• Demonstrate the ability to tackle intricate design challenges and set a high standard for usability and user-centric design
• Be prepared to take on leadership roles in special projects and initiatives, contributing to the growth and success of the design team and the organization
• Collaborate closely with cross-functional teams, including product owners and managers, developers, and stakeholders, to gather requirements and translate them into intuitive solutions that improve our healthcare experiences
• Conduct advanced user research, including in-depth user interviews, surveys, and usability testing, to gain profound insights into user needs, pain points, and behaviors
• Engage in extensive fieldwork, including traveling to practices using our software, to gain a deep understanding of user needs
• Create wireframes, storyboards, user flows, journey mapping, process flows, interaction prototypes, and site maps to effectively communicate design concepts and solutions
• Collaborate closely with the development team during implementation, providing guidance and oversight to ensure that the final product aligns closely with the intended design and user experience
• Act as a thought leader and advocate for user-centered design principles within the organization
• Evangelize the importance of user-centered design and mentor junior/mid-level designers in adopting best practices
• Engage in continuous learning and stay updated on the latest design trends and technologies
• Proactively identify opportunities for design innovation and present advanced design concepts that push the boundaries of user experience
• Contribute to the strategic vision of the design team and the organization as a whole
• Carry out additional responsibilities as assigned based on business need