API Developer Support Intern, Dropbox
Summer 2024
OTE $5,000/month
Smart workspace company
Job no longer available
Smart workspace company
1001+ employees
Job no longer available
OTE $5,000/month
1001+ employees
Company mission
Dropbox's mission is to design a more enlightened way of working.
Role
Who you are
- Currently pursuing an undergraduate degree in Computer Science, Information Technology, Information Systems, Systems Engineering, or a related field with an expected graduation in 2026
- Enthusiastic about problem-solving, process improvement, and comfortable working both independently and collaboratively with cross-functional teams
- Able to demonstrate and explain API knowledge, with expertise related to APIs, SDLC, and a general understanding of web technologies and related tools
- Possess a customer-first mindset and take ownership of customer feedback
- Capable of creatively applying API functionality to solve different use cases
- Have experience working in various programming languages and development environments or possess a working knowledge of at least one programming language
What the job involves
- In your role as an API Developer Support Intern, you'll be the face of Dropbox API, helping and engaging with our developer community
- Your tasks include managing daily contacts from API customers and ensuring a positive experience for developers integrating with Dropbox
- This may involve answering questions, contributing to blog posts, or participating in community forums
- In our Virtual First work culture, you’ll connect with with Dropboxers virtually and in-person to build the foundation of a strong professional network
- We will work with you to accommodate your school schedule culminating in a minimum of a 12-week internship
- Support developers by answering their questions and helping them resolve issues
- Engage with the developer community on platforms like Dropbox Forums, Stack Overflow, GitHub, and Zendesk
- Create and share technical content, such as blog posts and tutorials, to educate developers
- Gather feedback from developers and communicate it to the product team to improve our services
- Work with different teams to enhance the quality and usability of our API documentation
- Troubleshoot production issues related to our API, using coding samples to communicate effectively with developers
- Advocate for developers within the organization to ensure their needs are taken into account in decision-making processes
Our take
Dropbox started by helping people bring together their files in one central place. The contents of these folders are synchronised to Dropbox's servers along with other computers and devices where the user has installed Dropbox, keeping the same files up-to-date across all devices.
Nowadays, there are lots of competing companies in cloud storage, and some with better distribution (e.g. Google and Apple). This explains why Dropbox is making a big push to reinvent itself after a fairly disappointing run since its IPO in 2018. The new Dropbox turns folders into "Spaces", which are collaboration hubs for teams, complete with comment streams, artificial intelligence tools and integrations into services such as Slack.
The company continues to build out its offerings through acquisitions, such as that of Formswift, bolstering its end-to-end agreement workflow capabilities. Indeed, It's very clear that Dropbox is trying to make a big move from being just a storage company. This seems to be a necessary move given the competitive nature of the industry it is operating within.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2014
$350m
SERIES C
Oct 2011
$250m
SERIES B
Total funding: $607.4m
Company benefits
- Medical, dental, and vision coverage
- We offer a generous company contribution toward individual medical, dental, and vision insurance coverage, including contributions toward dependent premiums
- Keep sharing and collaborating with friends and family even when you’re not at work with free Dropbox space for your whole crew
- Take the vacation you’ve always dreamed of with up to four consecutive weeks of paid time off
- Celebrate common holidays without your paycheck taking the hit with 11 company paid holidays
- Each Dropboxer has access to 32 hours of paid volunteer time off each year that they can use to support the causes close to their hearts
- We regularly offer panels and seminars featuring the best minds in tech, talent, diversity, and beyond that any Dropboxer can attend from the comfort of their home
- No two Dropboxers are the same, and their benefits shouldn’t be either. Our Perks allowance empowers employees to customize their benefits in line with what really matters to them
- Start building a successful 401K retirement plan with our dollar for dollar contribution match, up to $1,500 per quarter to a maximum of $6,000 per calendar year
Company HQ
Mission Bay, San Francisco, CA
Leadership
Arash Ferdowsi
(Co-Founder)Studied Computer Science at MIT before founding Dropbox straight out of university
Drew Houston
(Co-Founder & CEO)Studied Computer Science at MIT before founding Dropbox straight out of university
Salary benchmarks
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