IT Helpdesk Intern, Chime
Fall 2025
The starting hourly rate offered for this role and target level of experience will begin at $34 and up to $49
4 days a week in office
Mobile banking for the everyday person
Be an early applicant
Mobile banking for the everyday person
1001+ employees
Be an early applicant
The starting hourly rate offered for this role and target level of experience will begin at $34 and up to $49
4 days a week in office
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- Currently pursuing a Bachelor’s/ Master’s degree or bootcamp in a related field
- Interest in learning the fundamentals of IT and how to apply those to real world situations
- Strong communication and customer services skills
- Ability to adapt to new situations quickly and effectively
- Curiosity about the world of technology and relationship to the people using it
- Ability to work 40hr/week from our beautiful San Francisco office
What the job involves
- Chime is looking for an IT Helpdesk Intern to join our IT Support Team . You will gain valuable professional experience working with cutting edge cloud technology platforms and distributed systems alongside technicians with a wealth of experience to share. This is an exciting opportunity to learn while playing a role in a critical initiative at Chime
- Respond to Tier 1 helpdesk tickets and escalate issues as needed
- Prepare IT equipment for new hires and assist with basic setup
- Collect and check in hardware during employee offboarding
- Gain hands-on experience in troubleshooting common equipment issues and learn proper maintenance routines
- Help with IAM management practices for Chime’s internal user base
- Offer patient, step-by-step instructions to colleagues on straightforward technical problems, escalating when issues go beyond your scope
- Assist in updating IT guides and documenting simple troubleshooting steps
- This role is structured as a 3 month engagement
Our take
Chime is part of the growing realm of fintech banks and providers, emphasizing straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meager interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $25.5B, a staggering $23.5B surge from its early 2019 valuation, underscoring its impressive and swift expansion. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company HQ
Nob Hill, San Francisco, CA
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 29 more jobs at Chime