Site Reliability Engineer, Zoom
$87.6-186k
+ Equity + Bonus
Office located in San Jose, CA
Work platform for human connection
Open for applications
Work platform for human connection
1001+ employees
Open for applications
$87.6-186k
+ Equity + Bonus
Office located in San Jose, CA
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- Have a Bachelors or Master’s degree in Computer Science or related major
- Demonstrate 2-5 years of hands-on experience in Site Reliability Engineering, DevOps, or Production Operations roles
- Demonstrate proficiency in scripting languages including Python and Shell
- Have experience in Linux systems administration with a focus on Ubuntu
- Able to participate in on-call shifts and incident management and work after hours/weekends for infra change/deployment
- Apply analytical and troubleshooting skills with ability to diagnose complex system issues
- Have experience with CI/CD pipelines (e.g. Jenkins, GitLab CI) and version control systems (e.g. Git)
- Have experience with build automation, configuration management tools (e.g. Ansible), and IaC provisioning tools (e.g. Packer/Terraform)
- Have experience with bare metal infrastructure and datacenter operations, including proficiency in operating system deployment tools (Foreman, Cobbler, MAAS etc.)
- Have experience using Kubernetes or Linux certified
What the job involves
- As a Site Reliability Engineer, you can anticipate opportunities to work on our hybrid systems across the globe
- You will be responsible for installing, configuring, and monitoring new systems within a network of global data centers
- Additionally, you will patch and maintain thousands of physical and cloud systems worldwide
- To streamline operations, you will develop automation to reduce repetitive tasks and analyze and address performance bottlenecks
- Furthermore, you will update and troubleshoot user access permissions, resolve network connectivity issues, and maintain system firewalls
- Installing, configure, monitor and maintain systems within a network of global data undefined
- Develop automation scripts and tools using Python, and Shell to streamline operations and reduce manual intervention
- Monitor and analyze system performance metrics to identify and address potential issues proactively
- Designing, implementing, and maintaining CI/CD pipelines to enable rapid and reliable software deployments across multiple environments
- Monitoring, troubleshooting, and optimizing production systems to ensure uptime for critical Zoom infrastructure
- Collaborating with other teams to troubleshoot system performance issues and promote SRE best practices
- Participating in on-call rotation to provide around-theclock support for production incidents and system emergencies
Application process
- End Date: March 27, 2026
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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