Technical Implementation Manager, Workday

• At least 4+ years experience in a Technical or Project Implementation Management role with hands on configuration experience
• At least 3 years experience technical configuration of using XML or YML files or Self Service tools
• 2 years of experience implementing SaaS. Working on large scale software delivery projects
• At least 2 years experience working with external client-facing enterprise products
• Previous experience working with configuration tools and able to fulfil technical tasks
• Worked with SQL/NoSQL databases
• Demonstrated ability to handle day-to-day work challenges; adjust to shifting priorities, Identify and take on technical and operational issues during implementation
• Strong analytical skills, thorough understanding and capability to interpreting client business needs and translating them into application and operational requirements
• Comfortable in a fast-paced process-focused environment, adept at problem-solving
• Familiarity with Agile methodologies and the software delivery lifecycle
• Experience with project management tools like Microsoft Project, Jira, Monday, and Documentation repository

• The Technical Project Manager is the main contact point for the customer in the pre-launch period and will own the overall project implementation while ensuring scope, quality, timeline, and project metrics are met
• This role will serve as HiredScore's solution consultant, also bridging between the development team, product team, and client during the project implementation period, all to ensure that the client will be able to extract the greatest value from the product post-launch and ensure commitments are delivered on time
• You will gain experience working, partnering and collaborating with diverse customers such as HiredScore’s executive team, R&D, product, and professional services teams, customer success teams, and our client’s senior leadership
• Create and lead day-to-day project plans; monitor and review progress and timelines and adjust as needed; Identify, track, and resolve issues to ensure meeting commitments and project success
• Track and communicate project status, risks, issues, decisions, and actions to internal and external collaborators
• Demonstrate strong project leadership skills and analytical competence to overcome challenges and drive project success
• Understand customer needs and challenges, offering valuable and viable solutions to meet their requirements
• Configure HiredScore product in client environment as per Statement of Work and project implementation plan
• Build & maintain relationships and communication with U.S. based clients and all collaborators to guarantee satisfaction with the project's delivery
• Communicate to the client any maintenance needs of the new implementation for a defined period post-launch
• Maintain detailed documentation of key tasks, achievements, and client interactions for comprehensive project monitoring and review
• Work with client Success teams and Support to transition the account from the implementation phase to the launch, training, and adoption phase, ensuring a smooth handover
• Seeing opportunities for further business & product development, or potential risks that could impede or slow progress of implementation, notify key collaborators when needed

• Company equity
• Vision and dental insurance
• Work from home opportunities
• Health insurance
• Virtual primary care
• Flexible time-off policy
• Global mental health resources
• Global dedicated on-site clinical counselors
• Global well-being days
• $25k fertility/family planning benefits
• North Star financial wellness
• Retirement funds and matching

Total funding: $215.3m

Workday is a cloud-based software vendor that provides management of workforces and finances. The company uses a single database for workforce management and financial management to offer integration and optimize business intelligence across companies. It has added to the packages and tools it offers over the years, providing analytic options that allow companies to combine third-party data with information collected by Workday.