Senior Business Operations Manager, WHOOP
$115-150k
Wearable health and fitness devices
Be an early applicant
Wearable health and fitness devices
1001+ employees
Be an early applicant
$115-150k
1001+ employees
Company mission
To unlock human performance and Healthspan.
Role
Who you are
- 5+ years of experience in business operations, program management, supply chain, consulting, or a related field within a high-growth or technology-enabled company
- Experience supporting manufacturing or consumer electronics operations is preferred
- Proficient in Excel/Google Sheets, Google Slides, Slack, Smartsheets, and other similar project management tools
- Proven ability to independently own and deliver complex projects or workstreams from planning through execution with strong attention to detail
- Demonstrated success managing multiple cross- functional priorities simultaneously while maintaining high-quality execution in a fast-paced environment
- Strong strategic thinking, analytical and problem-solving skills with the ability to use data to identify opportunities and drive informed decisions
- Excellent organizational and project management skills, with a proactive approach to identifying risks, communicating progress, and driving accountability
- Effective communicator who collaborates well across functions and builds trusted working relationships through reliability, ownership, and follow-through
- High degree of ownership, adaptability, and urgency—ready to roll up your sleeves and make things happen
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
- This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office
- Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply
What the job involves
- At WHOOP, we're on a mission to unlock human performance and healthspan
- WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives
- WHOOP is hiring a Senior Business Operations Manager to drive critical initiatives to help the Operations team execute and scale
- You will run complex workstreams from planning through to execution, partnering closely with stakeholders across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems to solve operational challenges and deliver measurable business impact
- This role is ideal for someone who thrives in fast-paced environments, brings structure to ambiguity, and is motivated by delivering high-quality execution
- Own end-to-end delivery of complex operational workstreams, ensuring projects are executed on time, risks are proactively managed, and business objectives are achieved
- Partner with stakeholders across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems to coordinate initiative execution and improve operational performance
- Build and maintain project plans, operating cadences, status reporting, and documentation that enable teams to execute effectively
- Analyze operational data, identify opportunities for process improvements, and implement scalable solutions that increase efficiency and execution quality
- Identify execution risks early, develop mitigation plans, and independently drive issues to resolution with minimal guidance
Our take
WHOOP develops wearable health-tracking devices designed to help athletes optimise their performance. Its technology continuously monitors recovery, sleep, and training hours to fine-tune both individual and team performance. Unlike competitors that primarily track exercise data, WHOOP's holistic approach includes metrics like heart rate variability, which can influence more effective and healthier exercise routines.
By focusing on a subscription model that includes the cost of the physical device, WHOOP differentiates itself from competitors that charge a higher one-time fee for their products. This model provides ongoing value and encourages users to stay engaged with their health data.
WHOOP's comprehensive monitoring of strain and recovery has given it a competitive edge, even as other brands like Fitbit have incorporated similar features. Beyond sports performance, WHOOP has conducted extensive research on predicting premature births, aiming to integrate these findings into their app. This commitment to broader health applications demonstrates WHOOP's dedication to advancing wearable health technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Mar 2026
$575m
SERIES G
Aug 2021
$200m
SERIES F
Total funding: $979.8m
Company benefits
- Flexible Vacation: WHOOP has a flexible vacation policy that allows you to unwind, laptop-free, when you need it most.
- Focus on Family: We offer 18 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
- Get Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP.
- WHOOP +1: Everyone on the team gets a complimentary WHOOP membership—plus another membership to share with a loved one.
- Health Matters: Our competitive benefits package covers medical, dental, and vision, in addition to mental health services, life and disability insurance, and more.
- Find Your Fit: Full-time employees get $500 a year to spend on wellness in whatever way they see fit, from fitness classes and memberships, to recovery services.
- It Pays to Sleep: Our Sleep Performance Program incentivizes employees to get more sleep. Log an average sleep performance of 85% or higher for the month and get a $100 bonus.
- Location, Location, Location: You can’t beat the views from the rooftop of One Kenmore Square. Feel inspired daily as you work, enjoy free snacks and coffee, and collaborate in the heart of Boston.
Company HQ
West Fens, Boston, MA
Leadership
Will Ahmed
(Founder & CEO)After graduating from Harvard with a Bachelor of Arts in Government and Economics, Will went on to hold Summer Analyst roles at Allen & Company and Lindsay Goldberg before founding WHOOP in 2012.
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