Business Onboarding Specialist, Zai
Innovative financial services
Job no longer available
Innovative financial services
101-200 employees
Job no longer available
101-200 employees
Company mission
To power our customers by making innovative financial services accessible to all.
Role
Who you are
- A demonstrable comprehensive understanding of KYB/AML/CTF/CDD rules/regulations as they apply to financial services, with particular focus on business onboarding
- Experience in a fast turnover, high volume, dynamic environment, whilst maintaining superior levels of accuracy and quality
- Proactive, focused and accountable approach towards the role, with a desire to consistently achieve superior results
- High level of accuracy and attention to detail
- Sound analytical skills
- Strong communication skills, both verbal and written
- Strong customer service ethic
- An ACAMS qualification (or equivalent) is desirable
What the job involves
- As a member of the Business Onboarding team the Business Onboarding Specialist is tasked with the efficient and accurate onboarding of our business customers in accordance with ours internal policies and regulatory guidelines/obligations, whilst consistently delivering an exceptional customer experience
- Accurately perform AML/CDD/KYB on a range of customer types with varying legal structures in all jurisdictions
- Review all information and documentation, ensuring compliance with company and local regulatory framework
- Perform PEP and Sanctions checks on all customers and related parties
- Source and review publicly-available information pertaining to customer due diligence (CDD)
- Conduct independent research to support decision-making
- Complete client risk assessments by undertaking due diligence procedures, identification and dispositioning of PEPs, UBOs, material negative news and sanctions assessments
- Identify 'red flag' situations suspicious transactions and activities and escalate in line with our policies and procedures
- Consistently achieve or exceed productivity and quality standards
- Respond to all inbound queries - both from customers and internal functions - in a timely and professional manner
- Deliver superior service to all customers though ensuring queries are promptly, accurately and professionally dealt with, escalating where appropriate
- Maintain understanding of and adherence to all Business Onboarding related policies, procedures and processes, and assist in drafting and documenting such when required
- Communicate effectively by email and/or telephone
- Build and maintain professional relationships with customers and key stakeholders - both internal and external
- Work as a team player, accepting additions/changes to aspects of the role as the team function evolves in alignment with company strategy
- Assist in the testing and roll-out of system/process changes and other projects when necessary
- Consistently model behaviours aligned with our vision and values
Our take
Zai is the result of a 2021 merger between two highly successful fintech startups – Dublin based peer-to-peer currency exchange marketplace CurrencyFair, formed in 2009, and Australian automated payments engine Assembly Payments, formed in 2013.
This merger was the result of a major investment by Standard Chartered and was carried out with the strategic aim of jointly offering a full range of payment services. This indicates that the new company is now a major player in a fintech industry that’s expected to be worth almost $700 billion by 2030.
To accelerate operations across its eight locations in Europe, America, Asia and Oceania, the company intends to triple its staff headcount over the next few years while rolling out more tech solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Company benefits
- Global market exposure in an organization where your ideas and contributions have a strong impact on success
- A company culture with an innovative, inclusive & collaborative mindset
- A collaborative and flexible work environment. Work remotely from our global offices.
- Competitive salary packages & benefits
Company HQ
Dublin, Ireland
Leadership
Shamus Hodgson
(CEO)Currently CEO of CurrencyFair. Previously CEO of Lumon, Foreign Currency Direct plc and Managing Director of Moneybarn.
Salary benchmarks
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