Key Account Manager, Gelato Network
Rollups
Smart contract automation network
Open for applications
Smart contract automation network
21-100 employees
Open for applications
21-100 employees
Company mission
To enable developers to create augmented smart contracts that are automated, gasless and off-chain aware.
Role
Who you are
- The ideal candidate will have a strong commercial background and be adept at understanding the needs of decision-makers, engineers, and technical stakeholders within our client organizations
- Minimum of 3 years experience in key account management or a related role in web3
- Understanding of web3 infrastructure, especially pertaining to the RaaS business
- Strong commercial know-how and the ability to understand and discuss web3-specific infrastructure services like Bridging, RPCs, indexers or oracles
- In-depth understanding of Rollups
- Experience with CRM software like Hubspot
- Excellent communication and interpersonal skills
- Problem-solving mindset with a focus on customer satisfaction
- Bonus: Coding Experience
What the job involves
- We are looking for a Key Account Manager to join our BD & Commercial Department
- This role is critical in managing, nurturing, and expanding our relationships with key accounts post-sales
- Account Management: Maintain and develop relationships with key accounts, ensuring their ongoing satisfaction and success with our products and services
- Upselling and Cross-selling: Identify opportunities for upselling and cross-selling additional services and solutions to drive revenue
- Technical Liaison: Act as the primary point of contact between the client and our technical teams, translating technical requirements and ensuring clear communication
- Customer Support: Provide after-sales support to key accounts, troubleshooting issues and ensuring timely resolution in collaboration with the support and technical teams
- Strategic Planning: Develop and implement account plans that outline short- and long-term strategies for client growth and retention
- Feedback Loop: Gather and relay customer feedback to the product development team to drive continuous improvement of our offerings
- Performance Metrics: Monitor and report on key account performance metrics, identifying areas for improvement and growth
Our take
Swiss-founded Gelato Network is a Web 3.0 automation and replayer network that uses its ‘arbitrary logic’ and bots to enable developers to automate smart contract executions across EVM-based blockchains.
The company supports smart contracts across a range of blockchains such as Ethereum, Polygon and Fantom, and has been working to expand this range as it grows. It also continues to develop integrations with other players in the space.
With significant funding at its back, Gelato is launching its Rollup-as-a-Service (RaaS) platform, which enables the seamless deployment of customized Layer-2 solutions. This is one way in which it is expanding its offering, as it works to cement its name in a somewhat crowded sector.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Oct 2024
$11m
SERIES A
Sep 2021
$11m
SERIES A
Total funding: $23.2m
Company benefits
- Impact
- Remote anywhere
- Ownership Driven
- Flexi-time
- Community & events
- Flexible holidays
Company HQ
Zug, ZG
Leadership
Hilmar Maximilian Orth
(Co-Founder)Also founded Arrakis.
Luis Schliesske
(Co-Founder)Currently works for Arrakis.
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