Partner Development Representative, Klaviyo
$21.15—$31.73 Per hour. Plus eligible for variable compensation
3+ days a week in office
The autonomous B2C CRM
Job no longer available
The autonomous B2C CRM
1001+ employees
Job no longer available
$21.15—$31.73 Per hour. Plus eligible for variable compensation
3+ days a week in office
1001+ employees
Company mission
Klaviyo is the only autonomous CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster.
Role
Who you are
- This is the perfect role if you're looking to kick-start a partnerships sales career with a hyper-growth SaaS company that offers a diverse and inclusive environment
- You'll be someone who is a strong networker and relationship builder, a collaborator!
- Ability to demonstrate your strong appetite for a career in sales. A bonus if you have some prior experience working in a high-volume and high-velocity sales/ partnership sales role and if at a MarTech SaaS company too
- Highly adept at influencing and relationship building
- Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future
- Are curious, organized, engaging, and energetic
- Are excited to be a part of and have an impact on a rapidly-growing, profitable scale-up
- Have a positive outlook, can-do attitude, and love helping to build and improve things
- Excellent organizational skills
What the job involves
- The Partnerships team mission is to help drive Klaviyo’s Owned Marketing vision forward by building & deepening relationships with the best advisory firms and technology companies in the world
- Our marketing agency and system integrator partners are trusted advisors to high growth brands of all sizes and around the world
- In turn, these partners rely on Klaviyo to help them deliver exceptional experiences to these brands--whether through direct referrals or through close collaboration with Klaviyo on the brands’ use of Klaviyo software
- The Partner Development Representative plays a crucial role on the front lines in supporting our agency partnerships by delivering an exceptional experience for existing partners
- The PDR will properly qualify and learn about referrals that our agency partners are providing, looping in the sales team when appropriate
- They will be focused on activating inactive agencies, with a mindset for finding the ‘diamonds in the rough’ within our longtail of partners
- The PDR will focus on the foundational elements of our partner program, while providing a top notch experience for our partner ecosystem
- On the Partnerships team we pride ourselves on accountability, effort and working collaboratively to create positive outcomes across sales, marketing, and success
- We understand that these values are essential to meeting goals and exceeding expectations for our partners
- This is a sales role where you'll build very long-term relationships with our Partners enabling them to grow and be successful with Klaviyo
- Generate meetings for the sales team through the rapid response to and qualification of inbound leads from our partners
- Learn to effectively identify qualified leads, articulate Klaviyo’s value proposition, and route opportunities properly to the direct sales team
- Triage emails sent to our general partner email alias
- Identify high-potential inactive partners and make a best effort to activate them through engagement
- Provide guidance and support to our existing partner network
- Collaborate with other members of the partnerships team to best support partners in your book of business
- Partner closely with the direct sales team to ensure an exceptional partner experience
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Meet the team
Devin Bhatia, Customer Success Manager
Our mission
Create exceptional customer experiences by providing immediate and long-lasting value, while empowering creators to own their growth.Insights
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Company benefits
- Private medical insurance
- Medical
- Dental
- Vision
- Lifestyle spending account
- Commuter benefits
- Modern Health - wellness platform
- Parental leave
- Company equity
- Employee stock purchase plan
- Mental health benefits
- Health savings account (HSA)
- Flexible spending accounts (FSAs)
- Employee assistance program (EAP)
- 401(k) plan with company match
- Flexible paid time off (FPTO)
- 13 company holidays
- Paid parental bonding leave
Company values
- Put customers first: We prioritize our customers > customers’ customers > team > ourselves. We empathize deeply with our customers by walking in their shoes and solving their greatest pain points. We start with what’s best for the customer, not what’s best for us, and work backwards, delivering experiences our customers will talk about.
- Win together: We’re one team, we get to know each other, we’re okay with conflict and willing to disagree and commit. We are honest, direct, transparent, and respectful. We seek and incorporate diverse perspectives and assume good intent.
- We’re 1% done: We’re just getting started – our greatest products, work, and achievements are in front of us. We have a beginner’s mindset – we see the opportunities to build and improve and have the ambition to go after them. We benchmark against the best, aim to beat them, and celebrate when we do.
- Know the score: We’re clear about what success is for each project and how it ladders to our overall success. Results are what matter. Working hard is required, but it’s not success. We use data and past performance to motivate our future strategy.
- Be meticulous in your craft: We seek to do work so good that people rave about it. We are rigorous, thorough and prepared. We are or expect to be the experts everyone in the world turns to.
- Move fast, no shortcuts: Speed matters. We set ambitious deadlines, we like short cycles and being first to market. We don’t skip critical steps or requirements to make a date. We’re comfortable living in the grey and making judgment calls to decide what’s required and what’s not.
- Drivers wanted: No passengers — we’re proactive and engaged, and if we see something wrong it’s our responsibility to fix it or raise the issue to its owner. Have a vision and make sure it’s compelling. No job is beneath us. If it needs to get done, we’re happy to pick it up. We use and spend resources like they’re our own.
- Stay hungry, stay humble: We are insatiably curious learners; our slopes are very high. If we don’t know something, we’re world- class at figuring it out. We take calculated risks and sometimes make mistakes — we’re not perfect. When we fail, we learn from it and improve going forward. Feedback is a gift, even if it hurts sometimes. We don’t tolerate brilliant jerks.
Company HQ
Dublin, Republic of Ireland
Articles
Leadership
Andrew Bialecki
(Founder and Co-CEO)Co-founder and Co-CEO. Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Strategy Officer)Co-founder and currently our Chief Strategy Officer. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Chano Fernandez
(Co-CEO)Chano serves as the co-CEO, leading all go-to-market functions at Klaviyo. He previously led organizations at SAP, Workday, and Eightfold.
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