Product Operations Specialist, Kraken

• We’re looking for a highly ambitious and detail-oriented product operations professional to support our suite of index products
• At least 3 years of experience in quantitatively focused roles within the indices business — experience with crypto indices is a strong plus
• You have experience working with data to inform operational decisions, track performance metrics, and support cross-functional initiatives in a fast-paced, evolving landscape
• Excellent communication and stakeholder management skills, with the ability to coordinate across sales, compliance, product, and engineering teams, while effectively managing timelines
• Solid proficiency in Python for scripting, automation, and data analysis, with hands-on experience automating recurring tasks and streamlining operational workflows
• You are passionate about the cryptocurrency world and, most importantly, have a learning attitude about new crypto-industry trends
• You believe wholeheartedly in the cypherpunk, libertarian values outlined in Kraken’s Tentaclements document
• Based in the US, UK or Europe, fluent in English, and comfortable working in a global and remote-first environment

Desirable

• The #1 goal of this role is to ensure operational excellence across CF Benchmarks’ product lifecycle — from index production to their life management — while optimizing systems, data workflows, and internal processes for scale and compliance
• Reporting to a senior manager, this is a remarkable opportunity for a motivated product operations professional to shape the future of crypto from a leading position at a powerhouse brand
• Oversee index operations with a focus on ensuring methodology adherence and the smooth, robust functioning of the organization’s data production services
• Develop and refine scalable procedures that support capable and compliant growth across operational functions
• Map data flows across the company and lead cross-functional efforts in data gathering, analysis, and distribution
• Ensure that new product rollouts are supported by robust operational infrastructure and administration
• Define and plan for the business’s future operational capability requirements
• Supervise and automate data management processes both internally and externally with clients
• Coordinate and execute operational events, such as index reconstitutions and rebalances
• Partner with product and engineering teams to identify opportunities for automation of operational workflows
• Collaborate with product development to ensure precise documentation of methodologies and processes that support new index launches
• Support sales and senior management by addressing client data queries and performing quantitative analysis as needed