Software Engineering Intern, Ada
AI customer service company
Be an early applicant
AI customer service company
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To repair broken brand interactions and restore the customer experience.
Role
Who you are
- Currently enrolled as a 2nd or 3rd-year undergraduate student pursuing a degree in Computer Science, Engineering, or a related field
- Must have previous co-op or internship experience
- Proficiency in programming languages such as Python, Java, or C++
- Basic understanding of data structures, algorithms, and software design principles
- Eagerness to learn and apply new technologies, particularly in the field of artificial intelligence
- Strong problem-solving skills and attention to detail
- Excellent communication, collaboration, and interpersonal skills
- Ability to work effectively both independently and as part of a team
- Previous experience with AI or machine learning concepts is a plus but not required
What the job involves
- We are seeking a dynamic and talented Undergraduate Software Engineering Interns/Co-ops to join our team
- This experience provides a unique opportunity for 2nd or 3rd or 4th-year undergraduates to apply their skills and learn from experienced professionals in artificial intelligence
- You'll work on exciting projects, develop practical skills, and make meaningful contributions to our innovative AI solutions
- At Ada, our program runs for 4 months, with contract dates being May 6 to August 28, 2026
- Deliver high-quality production-ready code with direction from the team
- Execute on defined tasks and contribute to solving problems with defined solutions in the AI space
- Participate in the core processes of the team (planning, on-call rotations, bug triage, metrics review, etc)
- Participate in code reviews and raise questions to help me learn the codebases and technologies relevant to my work
- Contribute to a positive sense of community on my team (e.g., engage in team activities, offsites etc)
- Proactively share relevant information on my project including difficult task-level trade-offs that impact the product to my manager and team (including product/business partners)
- Actively contribute to virtual program learning sessions such as: time management and career development etc
Our take
More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.
The company has automated billions of brand interactions and supports over 320 brands across the globe including Zoom, Facebook and Square. Its technology includes a no-code platform, which lends to its popularity. Ada has focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-29% employee growth in 12 months
Company
Company benefits
- Generous stock option plan
- Unlimited vacation
- Wellness account
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
- Flexible work schedule
- Digital first, fully remote with WFH budget
- In-house social worker
- Paid parental leave for Canadian and U.S. residents
- Development opportunities
Company HQ
Wellington Place, Toronto, ON
Leadership
Mike Murchison
(CEO & Co-founder)Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.
David Hariri
(Designer, Developer & Co-founder)Experience as Developer for Teehan+Lax, and co-founder of Volley.
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