Senior Business Analyst, Sophos

• The role holder is required to have strong knowledge of enterprise data warehouse, Data analytics and Business intelligence reporting
• Strong experience in business intelligence applications including databases, data warehouses and reporting tools
• A demonstrable understanding of Master Data, Reference Data, Data Quality and Data Governance and the ability to apply understanding to requirements definition
• Able to demonstrate an understanding of the importance and role of Data Modelling and ability to represent data using standard modelling techniques
• Knowledge of industry-standard methodologies, tools and processes for business and process analysis
• The ability to weigh critical, well-informed trade-offs and have the data points to defend those decisions
• Strong collaboration skills to interface successfully with a broad variety of stakeholders across multiple time zones and functional domains
• Interpretation of data: use a variety of data sources to tell the story in simple terms, identifying patterns/trends to unlock opportunities to deliver cost opportunities and maximise the sustainability impact
• Experience with BI skills for the analysis and development of interactive dashboards and reports
• Excellent verbal and written communication skills and high attention to detail
• Ability to adapt communication style to technical and non-technical audiences, both verbally and in writing
• University degree

Desirable

• This role offers the opportunity to work in an exciting, open and collaborative environment as part of the IT Application Services team
• The successful candidate will be working as part of the “Enterprise Data and Analytics” team to engage with different stakeholders to deliver in-depth business requirements, data analysis and actionable insights across all platforms to support Sophos Teams (i.e product, finance, marketing and sales)
• Serve as primary liaison between the user community and the IT Technical team, ensuring that business processes and requirements are clear, measurable and articulated in a manner that allows the technical team to propose, estimate and construct appropriate solutions
• Build strong relationships with internal business peers and develop/maintain an understanding of the business process areas that require business intelligence solutions
• Lead requirements gathering activities, including facilitating workshops, focus groups, interviews, conference room pilots, etc
• Ensure any changes requested fit within the end to end solution and impact assessments are completed, documented, and communicated
• Collaborate with Technical architects to ensure that technical standards are met, and requirements meet the definition of ready before being implemented
• Manage projects following the Sophos project management methodology including preparation of Project Charter, coordination of project tasks, and preparation of project status reports
• Model current and future state business processes and ask questions needed to fully understand business objectives and elicit/refine complex business requirements necessary to achieve them. Ensure requirements and solutions proposed map clearly to objectives established
• Represent functional area and IT on cross-functional enhancements and projects, including the coordination and resolution of issues, where required
• Facilitate User Acceptance Testing sessions working with the business to agree test scope and ensure approvals by agreed timelines
• Advise representatives from the business and IT on the impact of new functionality and opportunities for business improvement
• Assist team in prioritization of bug fixes and enhancement requests as part of run-rate activities supporting business operations