Partner Account Manager, Meltwater
$160.5-267.5k
OTE
$96-160k
BASE
Earnings are dependent on individual sales performance
Online media monitoring software
Open for applications
Online media monitoring software
1001+ employees
Open for applications
$160.5-267.5k
OTE
$96-160k
BASE
Earnings are dependent on individual sales performance
1001+ employees
Company mission
To innovate, provide best-in-class service, and deliver sustainable growth through our technology and our people.
Role
Who you are
- A Bachelor's degree or higher is preferred for this role
- A minimum of 4 years of account management experience is essential for this role with demonstrated expertise in account management, growth, and renewals, ideally within the software or SaaS sector
- Strong strategic thinking and execution capabilities, with a dedicated focus on enhancing customer retention and fostering growth, and driving joint success with partners
- Ability to align with Sales to formulate partnering plans and strategies that align with customer objectives
- Ability to exhibit a proactive approach in identifying and capitalizing on expansion opportunities within existing accounts
- A collaborative mindset to effectively engage with the Sales, Client Success, and Renewals teams, ensuring mutual success
- Exceptional communication skills to establish and nurture robust partner and Sales relationships
- Results-driven orientation, with a relentless pursuit of achieving growth targets and ensuring customer satisfaction
- Openness to embrace our hybrid work schedule, requiring presence in the office one day per month
- The ability to legally work in the country of hire is required for this position
What the job involves
- As an Americas Scaler, you'll be instrumental in aligning with our Americas Sales teams and fueling growth for our esteemed accounts by nurturing and extending existing partner relationships and unlocking their maximum potential
- At Meltwater, we offer more than just a job—it's a pathway to personal and professional growth
- Immerse yourself in an environment that fosters skill development, encourages mentorship, and champions inclusive leadership practices
- Collaborate with seasoned account managers and resilient leaders committed to nurturing your journey of growth
- Join our team and become part of a diverse community that values your unique contributions and propels you toward realising your fullest potential
- Together, let's embark on this exhilarating journey and redefine the realm of customer success
- Lead the identification of which partner(s) within our partner ecosystem are most relevant for our current customers and prospects
- Drive engagement between our Sales team and relevant partners to grow our joint business
- Work closely with our Partner Account Managers to scale their efforts across our Americas Sales teams for Mid-market and Enterprise accounts
- Identify and recommend partners to help drive expansion and retention opportunities within accounts, including upselling and cross-selling endeavors
- Foster collaboration with the Sales, Client Success, and Renewals teams to stimulate engagement and utilization of our partners’ services and solutions
- Cultivate and nurture strong relationships with partners, driving engagement and fostering satisfaction
- Align with Sales teams to proactively recommend partner services and solutions to mitigate competitive threats during renewal processes
Our take
Meltwater's software analyzes and provides insights on posts across all major social media platforms, blogs, and news sites, enabling companies to make more informed marketing and operational decisions.
Launched in Norway in 2001 and later moving its headquarters to San Francisco, Meltwater has become a leading player in the media monitoring industry. It is an industry that is expected to double in value as the volume of data grows, making it increasingly challenging to derive meaningful insights.
Over the past two decades, Meltwater's growth has been fueled by strategic acquisitions of complementary businesses, enhancing its technology stack. Since going public in early 2021, and with major clients like Google, Ogilvy, The Economist, and Santander, Meltwater is poised to expand its operations beyond the 150 countries it currently serves.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (2 rounds)
Dec 2023
$65m
GROWTH EQUITY VC
Mar 2019
$175m
GROWTH EQUITY VC
Total funding: $240m
Company benefits
- Enjoy flexible paid time off that allows you to have an enhanced work-life balance
- Excellent medical, dental, and vision options
- 401(k) matching, life insurance, commuter benefits, and parental leave plans
- Collaborative, transparent and fun loving office culture
Company HQ
Financial District, San Francisco, CA
Leadership
John Box
(CEO, Not Founder)A Meltwater veteran, they began as a Sales Manager in 2004. Climbed the ranks through roles as a Regional Managing Director, Global Sales Director, and EVP of Meltwater Social before becoming CEO in 2020.
Jørn Lyseggen
(Founder, Executive Chairman)Founded Meltwater in 2001, and led the company through growth and numerous acquisitions of other businesses before promoting John Box to CEO.
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