Head of Transformation & Operational Effectiveness, Panopto
$160-175k
This position is also eligible for a bonus as part of the compensation package
Video capture, streaming, search, and archiving solutions
Be an early applicant
Video capture, streaming, search, and archiving solutions
101-200 employees
Be an early applicant
$160-175k
This position is also eligible for a bonus as part of the compensation package
101-200 employees
Company mission
Committed to designing smarter ways to work and learn with video.
Role
Who you are
- 8+ years leading transformation, portfolio management, or cross-functional programs in SaaS/technology
- Proven success managing execution across Product, Engineering, GTM, and Operations in a 150–500 person company
- Strong planning and change skills, from initiative charter to launch to sustainment
- Excellent written/verbal communication with a track record of building simple, compelling narratives for executives and boards
- Strong analytical comfort; able to partner with RevOps, Finance, and Biz Systems to instrument and interpret dashboards
- Tools: Google Workspace, Jira or similar, project/portfolio tools. O365 tools. Basic SQL/BI experience is a plus
- Preferred: Experience in AI-enabled product environments, PE-backed transformation, or integration of acquisitions
What the job involves
- The Head of Transformation & Operational Effectiveness is a senior leader in the COO Office responsible for turning Panopto’s strategic priorities into outcomes
- This role ensures that transformation priorities, revenue goals, and customer outcomes are delivered through disciplined operating structures, transparent tracking, and consistent execution
- This role is responsible for driving enterprise-wide transformation
- Reporting into the COO, this leader owns the company’s operating rhythm, manages the company initiative portfolio, and plays a critical role in board governance and reporting discipline
- Acting as strategist, operator, and builder, this leader connects GTM teams, Product, Engineering, and Operations to remove barriers, enable execution velocity, and ensure Panopto presents itself with clarity to the ELT and the Board
- Own the operating rhythm: Design and run an effective, company-wide cadence for planning, priorities, reviews, and retrospectives. Establish “one tracker, one nomenclature, one truth.”
- Own the company’s meeting architecture: Lead the strategy, planning, and execution of all company-wide meetings—including ELT sessions, SLT sessions, company town halls, and board meetings—by setting agendas, driving content and deck creation, coordinating logistics, and ensuring each meeting results in clear decisions, follow-through, and visible alignment
- Translate strategy into execution: Lead cross-functional programs that deliver Panopto’s Rallying Cry and Defining Objectives, transformation priorities, revenue goals, and customer outcomes
- Run the company initiative portfolio: Manage the enterprise-wide portfolio, including initiative health, risks, dependencies, budgets, and accountability. Escalate early and unblock quickly
- Stand up a lean PMO: Build lightweight standards for scope, timelines, RAID, communications, and change control. Coach initiative owners to adopt them
- Drive board and ELT readiness: Own the cadence and preparation for ELT and Board meetings, refining how Panopto presents its strategy, progress, and impact. Deliver clear, disciplined reporting and follow-through
- Orchestrate change management: Partner with PX, Comms, and functional leaders to ensure organizational changes land with clarity, training, and measurable adoption
- Enable integrations and acquisitions: Support COO and ELT in diligence and post-deal integration, ensuring smooth transitions from strategy into execution
- Make data useful: Define metrics for initiatives, build dashboards with RevOps, Biz Systems, Product, and Finance, and drive learning loops
- Raise the bar: Continuously audit operating gaps, recommend improvements, and hold owners accountable for results
- Be customer-first and outcome-oriented, always linking initiatives to value delivered
- Operate with clarity over complexity, documenting decisions, owners, and progress visibly
- Show low ego, high accountability, building trust quickly across all levels
- Work in weekly and quarterly loops, ensuring progress is visible and measurable
- Coach and influence, enabling execution across functions and through a distributed network of initiative owners
- How success is measured:
- On-time delivery of initiatives and reduced variance to plan
- Improved cycle time and reduced rework across critical handoffs
- Visible adoption of PMO and portfolio standards by initiative owners
- ELT and Board satisfaction with clarity, decision speed, and reporting discipline
- Tangible business impact from the initiative portfolio (ARR growth, churn reduction, NRR improvement, customer outcomes)
- Reporting to the Chief Operating Officer, you will work closely with our executive leadership team, senior leadership team, and all other functional leaders to drive transformative initiatives
Our take
The concept for Panopto developed in the early noughties when the founders noticed that storing videos on computer hard drives was becoming cheaper than storing them on tape. The company’s foundations were in a free software paid support service that provided the tools for downloading videos onto a computer. Nearly two decades later, Panopto provides educational institutions and enterprise businesses with screencasting, lecture recording, streaming and video content management software.
Panopto’s modern platform offers clients in education, aviation, telecoms, and healthcare, among others, an all-in-one video platform for creating and publishing video content. Its audience engagement tools, alongside GenAI video production software (through the acquisition of Elai), keep the company in step with modern innovations within the content production sector.
Panopto continues to grow its reach and in 2024 launched a cloud hosting service in Japan and acquired cloud hosting and GenAI startups to fuel its growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Aug 2016
$42.8m
GROWTH EQUITY VC
Jan 2011
$4m
EARLY VC
Total funding: $48.5m
Company benefits
- Time Off Benefits - Generous and flexible leave policies. Unlimited Take What You Need PTO, including sick days for when you need it most. Holidays to celebrate with loved ones. Extended bereavement program to support you during difficult times. Tenured Leave opportunities for long-term employees to recharge and reflect. Extended Maternity and Paternity Leave to cherish family moments. Volunteer time off to give back to your community
- Core Benefits - At Panopto, we prioritize both professional growth and a fulfilling,balanced life for our employees. Our core benefits include comprehensive health, dental, vision, life and ancillary insurance plans. We provide access to a benefits preview to understand how Panopto benefits would support you and short-term and long-term disability insurance for peace of mind
- Retirement and Savings Benefits - 401k plan with company match to secure your financial future. Healthcare spending and reimbursement accounts for your well-being
- Healthful Living Benefits - At Panopto we understand well being is about more than physical health. We’re proud to offer workplace perks such as daily mental health break walks, a wellness rewards program to support your well-being, an employee assistance program for confidential support and a mindfulness program for stress reduction
- Remote Work Benefits - Enjoy all the benefits of a remote-first workplace that supports full work from home for ultimate flexibility. Childcare schedule flexibility to balance work and family life. Asynchronous work to accommodate your unique schedule
- Rewards, Recognition, and Employee Perks - Our great team is Panopto’s most valuable asset. We’re proud to offer an employee recognition program to celebrate your achievements, a Values Awards program to embody our company culture and referral bonuses for bringing great talent to Panopto
- Career Development Benefits - Panopto’s career tracks and competency and skills training will help you advance your career. We offer access to the LinkedIn Learning Program to expand your knowledge, AWS services and architecture training to stay ahead, and secure coding training to enhance your skills
Company HQ
North Shore, Pittsburgh, PA
Leadership
Jason Beem
(CEO)Previously Interim CRO at Advantive, COO at Stackline, Operating Executive at ST6 and Senior Vice President at Accruent.
Andrew Herning
(CFO)Previously Senior VP of Finance at Billtrust, CFO at UniTek Global Services, Inc. and American Standard.
Amit Mondal
(CTO)Previously worked as Group Vice President of Development at PowerSchool Group, was an Official Member of the Forbes Technology Council, Senior VP at SumTotal Systems and was the Director at Oracle.
Share this job
View 6 more jobs at Panopto