Web Developer, Artlogic

Technical Support Engineer

£40-50k

PHP

CSS

HTML

JavaScript

Python

Ruby

MySQL

Junior and Mid level

London

2-5 days a week in office

Integrated products for art businesses

Job no longer available

Integrated products for art businesses

101-200 employees

B2BInternal toolsLead generationSaaSArt

Job no longer available

£40-50k

PHP

CSS

HTML

JavaScript

Python

Ruby

MySQL

Junior and Mid level

London

2-5 days a week in office

101-200 employees

B2BInternal toolsLead generationSaaSArt

Company mission

To transform the art world. As the leading art platform, we empower thousands of galleries, artists and collectors to run and grow their businesses with sales, marketing and operation tools.

Job

Company

Role

Who you are

A very good understanding of HTML, CSS, JavaScript
Very good understanding of programming fundamentals, ideally with experience in back-end languages such as Python, PHP, Ruby, MySQL
Familiarity with issues that impact page load speeds, bandwidth, server load, code legibility, reusability, accessibility, security, SEO
Excellent time management and prioritisation
Excellent communication skills
The ability to embrace new working practices and methodology
Problem solving ability with analytical and abstract reasoning skills

Desirable

Comfortable working in and assisting others through company help desk or ticketing software, such as Zendesk in addition to other remote access desktop programs

What the job involves

Overall responsibility for managing support tickets for our website products and ensuring tickets are dealt with quickly and accurately
Prioritising tickets, triaging urgent tickets effectively, and taking action to resolve issues. This includes but is not limited to: developing and rolling out patches where appropriate, passing on larger tickets to our web development team, feeding back to our support team on issues which do not require a technical fix
Reading and understanding templates, databases and interfaces using HTML, CSS, JavaScript, jQuery, Python and SQL for the project
Helping research and develop new ideas, techniques, methods and technologies as required and helping us integrate the result of this work into our systems. You may also find yourself working with third party or client systems and payment gateways to achieve this
We have a large client-liaison team but sometimes you will need to be client-facing as this is sometimes the shortest route to the best result. You may also have technical knowledge that helps to interpret what a client is explaining. In order to provide meaningful second and third line support, you will need to be familiar with all our main systems from the perspective of a user/client. In time you will also be expected to gain a good understanding of the codebase and architecture of our CMS from a development standpoint

Salary benchmarks

Our take

Artlogic is a technology company that aims to make the business of art more efficient. They count Marian Goodman Gallery, Thaddaeus Ropac, Michael Craig-Martin and The Armory Show among their clients.

In an industry that has long resisted digital transformation, Artlogic is one of the growing companies changing this. They differentiate themselves through providing art businesses with everything they need in order to be successful online - from inventory management, CRM, marketing & sales tools, to websites.

Artlogic currently works with over 3,800 galleries, artists and collectors in more than 70 countries, helping art businesses 'bring everything together'. The business thinks and acts like a start-up, but with an industry reputation and security of a long-established company, with teams in London, New York, and Berlin

The company's main priority for the upcoming period is international expansion, in particular in the US. With many of their design teams growing in particular, Artlogic are on a mission to create an even greater suite of products for the art market

Freddie

Company Specialist at Welcome to the Jungle

Insights

22% employee growth in 12 months

Glassdoor (4.5)

Company

Company benefits

Additional annual leave days based on length of service
A focus on continued professional development including access to courses and training programmes
Cycle to Work scheme & season ticket loans
Beautiful London offices in a warehouse conversion with showers and secure bike storage
Regular team and whole company social events
35 days of annual leave (including public holidays)
Work from home opportunities
Company Pension Scheme

Company HQ

Lambeth, London, UK

Leadership

Joe Elliott

(Co-Managing Director & Chief Commercial Officer)

Previously the Sales & Client Relations Manager at Collectrium.

Tom Brickman

(Co-Managing Director & Chief Creative Officer at Artlogic)

Studied Digital Communication before joining Artlogic.

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