Lead Content Designer, Salesforce

Salary not provided

Senior and Expert level

Austin

San Francisco Bay Area

Remote from US

World's leading CRM provider

Job no longer available

World's leading CRM provider

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Job no longer available

Salary not provided

Senior and Expert level

Austin

San Francisco Bay Area

Remote from US

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Company mission

To empower companies to connect with their customers in a whole new way.

Job

Company

Role

Who you are

A cover letter and portfolio of your work
Experience in product writing and content strategy
Demonstrated record of writing successful UX/UI copy with measurable impact
Proficiency in Sketch, Figma, Photoshop, Illustrator or equivalent design tools
Experience advocating for content and design, garnering resources when needed and driving projects forward even in the face of obstacles
Experience creating and applying style guides and related artifacts to help others write successfully
5+ years of industry experience
Ability to track the effects of your work across multiple teams, and proactively manage issues and complexity
Leadership skills: the ability to give strong, thoughtful feedback, and an active drive to help others improve
Understanding of the Slack voice, and ability to extend it and adapt it based on context

What the job involves

Define best practices, lead creative exercises and help set the vision and strategy for your product’s content and for Content Design as a whole
Own product copy and content strategy for your teams’ features
Demonstrate the impact of your work proactively and often
Use data to guide and advocate your work
Partner with Product Marketing, Product Management and other cross-functional partners to develop a consistent voice, tone and taxonomy for your product area
Be an active and available craft mentor to other content designers, and partner with us in building our positive, collaborative and healthy team culture.

Our take

Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.

By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.

Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-8% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (1.5)

Company

Funding (last 2 of 4 rounds)

Jun 2001

$46.9m

SERIES D

Nov 1999

$13.2m

SERIES C

Total funding: $64.5m

Company benefits

With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year

Company HQ

SoMa, San Francisco, CA

Leadership

Marc Benioff

(Chair & CEO)

Previously Senior Vice President at Oracle Corporation for 13 years.

Parker Harris

(CTO)

Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.

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